This listing does not state pay. Across 33 open director of operations listings that state pay, the middle half runs $97,500 to $172,000 and the median is $127,000.

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Among general and operations managers, AI is already used for some of the tasks. Measured exposure for general and operations managers: 14% (some).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

THIS IS A JUNIOR OPS MANAGER POSITION WHOS LOOKING TO GROW WITH A START UP.

Location: Cambridge, MA (HARVARD SQUARE)

The Role

This role starts before we even open and will keep growing as our business grows.

Youll help build the restaurant from the ground up, starting with planning, setting up workflows, and training the team. Once we open, youll run daily operations, work with vendors, and always

look for ways to improve. As we expand, youll take on more responsibility and help manage new locations.

Were looking for someone who is hands-on, resourceful, and always thinking about how todays decisions will shape our future.

What You Will Do Pre-Opening

Build SOPs across prep, service, kitchen flow, opening and closing, and food safety

Design line flow and staffing models with scalability in mind

Create training programs that are simple, repeatable, and easy to roll out

Set up vendors, pars, and ordering systems

Day-to-Day Operations

Run daily operations of the first location

Lead from the floor and set standards for speed, quality, and cleanliness

Own scheduling, labor deployment, inventory, and waste

Manage vendor relationships and solve issues quickly

Improvement and Scale

Constantly evaluate what works and what breaks under pressure

Design scalable solutions rather than one-off fixes

Turn real-world learnings into clean, documented systems

Help open and support future locations

Grow into multi-unit responsibility as the brand expands