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Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

Lukes Lobster is a Maine-inspired, fast-casual lobster shack known for its award-winning seafood rolls. Our seafood is traceable to its source, sustainably caught and processed by our own team to our own high standards.

Role : Director of Operations - NYC

Compensation & Benefits

Salary: $100-110K/year

Bonus potential up to 15-20% of base salary

Health Insurance Program, including medical, dental and vision (after 90 days), with Lukes Lobster paying for 77% of the plans

Company-sponsored 401k program with matching potential (after one year)

12 PTO days (to start, then gaining an additional PTO day every year for up to 20 days) and 5 Sick Days per year

Pre-Tax Commuter Benefits (where applicable)

Monthly MTA Metrocard (in NYC)

Employee discounts at all of our locations plus our online market

Free access to mental health resources and licensed counselors

Company-sponsored phone and laptop

Casual dress code and environment

Annual trip to Maine

Opportunities for advancement in a growing company

Duties & Responsibilities

We offer delicious, high-quality seafood that our guests love. To make that happen youll be :

Overseeing a region of 7+ units across the country and traveling up to 50% of the time

Building, leading and developing a skilled and dynamic management team for your region with a focus on diversity and inclusion

Focusing on your teams personal career goals, identifying opportunities and addressing them

Utilizing your deep financial acumen to analyze your regions results and discover opportunities in all financial categories

Working as part of a close-knit Operations department based in NYC

Leading by example to create a best in class guest experience by actively working alongside your teams on the line when visiting your locations

Championing the companys core values of Taste, Transparency and Purpose and helping achieve our goal of becoming the worlds most respected seafood brand

Analyzing sales and controlling expenses, payroll and inventory

Working directly with all departments, including Finance, Marketing, People + Culture, our processing facility and more

Do you care about working for an ethical, environmentally-focused company? Do you thrive working in a supportive and collaborative environment that values and solicits open and honest communication? Then you will love working at Lukes Lobster! We believe all boats rise when you put people, community and the environment at the heart of all decision-making.

We are also a certified B-Corporation. What does that mean? Check it out here:

https://www.bcorporation.net/community/lukes-lobster