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About the job

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

The Operations Manager is responsible for leading daily warehouse, yard, inventory, shipping and receiving, and related operational activities to ensure a safe, efficient, organized, and customer-focused operation. This role provides leadership to warehouse and operational employees while coordinating inventory flow, staffing, equipment, facility needs, deliveries, and process improvement initiatives. Working closely with Sales, Purchasing, Transportation, Shop, and branch leadership, the Warehouse Operations Manager ensures materials are received, stored, picked, staged, and delivered accurately while maintaining high standards for safety, inventory control, productivity, and customer service. The ideal candidate is an experienced building materials operations leader with strong problem-solving skills, a hands-on leadership style, and the ability to anticipate operational challenges before they impact customers or the business.

Warehouse & Yard Operations

Lead daily warehouse and yard operations to ensure safe, accurate, and efficient material flow

Ensure warehouse, yard, loading, staging, and storage areas are prepared for daily business operations

Conduct routine operational walkthroughs to verify department readiness, housekeeping, inventory organization, and safety

Oversee picking, staging, stocking, receiving, loading, and movement of building materials

Coordinate placement of incoming inventory and optimize storage locations to improve workflow and space utilization

Ensure warehouse and yard materials remain organized, accessible, properly identified, and in sellable condition

Support shipping and receiving activities and resolve operational issues that may affect customer orders

Maintain high standards for warehouse and yard cleanliness, security, and organization

Inventory Management

Monitor inventory accuracy and support effective inventory-control processes

Coordinate cycle counts, physical inventories, inventory reconciliation, and related activities

Investigate inventory discrepancies and implement corrective actions

Partner with Purchasing and Sales to support appropriate product availability and inventory levels

Coordinate placement and relocation of inventory to maximize warehouse efficiency

Ensure incoming materials are accurately received, counted, inspected, and properly stored

Maintain accurate operational and inventory documentation

Support seasonal and storm-related inventory requirements as business needs change

Shipping, Receiving & Delivery Operations

Coordinate shipping and receiving priorities to support customer and operational requirements

Partner with Transportation and Dispatch to support accurate and timely customer deliveries

Ensure customer orders are properly picked, staged, verified, and prepared for delivery

Support route and delivery coordination as operational needs require

Assist with resolving delivery, material, and customer-service concerns

Ensure shipping and receiving teams follow established documentation and material-handling procedures

Coordinate communication between warehouse, yard, drivers, Sales, and customers when necessary

Team Leadership & Employee Development

Lead, coach, develop, and support warehouse, yard, shipping, receiving, and other assigned operational employees

Establish daily priorities and assign resources based on customer demand and operational requirements

Coordinate employee schedules and staffing needs

Review and approve employee timekeeping and attendance records as assigned

Conduct regular team meetings and communicate operational priorities, expectations, and business updates

Provide coaching and feedback to improve employee performance, safety, productivity, and customer service

Support onboarding, training, cross-training, and development of operational employees

Foster a professional, accountable, collaborative, and customer-focused work environment

Safety & EHS

Promote and maintain a safety-first culture throughout warehouse and operational activities

Ensure compliance with company safety policies, OSHA requirements, applicable regulations, and PPE standards

Conduct routine inspections of warehouse, yard, loading areas, equipment, and surrounding property to identify safety or maintenance concerns

Address safety concerns promptly and document findings as required

Coordinate Environmental Health & Safety training and scheduling requirements

Maintain required safety records and documentation

Ensure employees are properly trained before operating forklifts and other material-handling equipment

Report and respond appropriately to accidents, injuries, near misses, property damage, and unsafe conditions

Fleet, Equipment & Facility Management

Coordinate maintenance and repair priorities for company vehicles, forklifts, warehouse equipment, and facility systems

Monitor equipment condition and ensure unsafe or damaged equipment is removed from service when appropriate

Coordinate with internal Maintenance teams, vendors, and service providers to minimize equipment downtime

Support routine inspections of company vehicles and material-handling equipment

Maintain safe, clean, functional, and secure warehouse and facility environments

Coordinate building maintenance and general property upkeep

Maintain accountability for facility access, company keys, and operational security procedures

Operational Planning & Continuous Improvement

Develop, implement, and improve warehouse and operational procedures

Identify opportunities to increase productivity, inventory accuracy, safety, and customer satisfaction

Establish standardized workflows and operational best practices

Monitor operational performance and recommend corrective actions when expectations are not met

Anticipate potential operational risks and proactively develop solutions

Support implementation of new systems, processes, equipment, and technology

Promote continuous improvement and operational consistency throughout the facility

Cross-Functional & Customer Support

Partner closely with Sales, Purchasing, Transportation, Dispatch, Shop, and branch leadership

Serve as an operational resource for employees and customers by addressing questions, concerns, and fulfillment needs

Resolve operational and customer issues promptly while maintaining company service standards

Coordinate shop workflow and production priorities when applicable

Support communication between warehouse operations and shop personnel

Maintain professional relationships with vendors, service providers, customers, and internal partners

Perform additional duties and special projects as assigned

What you'll bring:

Strong leadership, coaching, and employee-development skills

Strong knowledge of warehouse, yard, inventory, shipping, receiving, and distribution operations

Excellent organizational and time-management abilities

Strong analytical, decision-making, and problem-solving skills

Ability to anticipate operational challenges and implement practical solutions

Strong understanding of inventory-control and material-flow principles

Excellent communication and cross-functional collaboration skills

Customer-focused mindset with a commitment to service excellence

Ability to manage multiple priorities in a fast-paced environment

Strong commitment to workplace safety, accountability, and continuous improvement

Ability to balance hands-on operational involvement with management responsibilities

Required Qualifications

High school diploma or equivalent required

Minimum 5 years of experience in warehouse, distribution, operations, building materials, or a related environment

Previous leadership or supervisory experience in warehouse or operational environments

Experience managing inventory, shipping/receiving, material handling, and warehouse workflow

Basic proficiency with computers, inventory systems, and business applications

Preferred Qualifications

10+ years of industry experience preferred

Experience within lumber, building materials, construction supply, wholesale distribution, or related industries strongly preferred

Experience leading warehouse, yard, shipping/receiving, transportation, or multi-functional operations

Knowledge of ERP, WMS, inventory management, and warehouse systems preferred

Forklift certification or experience with material-handling equipment preferred

Valid driver's license required where operation of company vehicles is necessary

CDL or commercial transportation knowledge is a plus

Experience with Lean, 5S, continuous improvement, or standardized work practices is a plus

Work Environment & Requirements

Work is performed across office, warehouse, yard, loading, shop, and outdoor environments

Significant time is spent walking and standing throughout operational areas

Frequent interaction with employees, customers, drivers, vendors, and management

Exposure to forklifts, trucks, building materials, warehouse equipment, noise, dust, and varying temperatures

Ability to stand and walk for the majority of the workday

Ability to bend, reach, climb, stoop, and perform physical operational activities as required

Ability to lift and move materials weighing up to 100 pounds using appropriate lifting techniques, team assistance, or mechanical equipment

Required PPE must be worn when entering designated operational areas

Ability to safely navigate warehouse, yard, shop, and loading environments

Occasional overtime, early mornings, weekends, or extended hours may be required during inventory periods, severe weather events, seasonal demand, or other operational needs

What you'll earn

401(k) with employer match

Medical, dental, and vision insurance

PTO, company holidays, and parental leave

Paid training and certifications

Legal assistance and identity protection

Pet insurance

Employee assistance program (EAP)

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation , national origin, age, disability, or any other protected status. To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Salary Range:

USD $91,310.00 - USD $130,000.00 /Yr.