Among business operations specialists, all other, AI is already used for some of the tasks. Measured exposure for business operations specialists, all other: 18% (some).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

The Human Resources Employee Relations Specialist 2 contributes with both hands-on and strategic support of our managers and team members through performance management and workplace conflict issues to cultivate an innovative, high-performing, and inclusive culture. Responsible for advising on and conducting sensitive investigations of potential policy and/or Code of Conduct violations. The position requires the ability to quickly issue-spot complex employment and ER matters and to develop and implement sound, balanced, and thorough solutions aligned with our cultural values.

Implements effective, fair and consistent employee relations strategies. Provides coaching and consultation on conflict resolution, facilitates problem solving, administers performance improvement plans and progressive discipline procedures.

Ensures adverse employment actions (discipline, suspension, termination) comply with policy, regulations, and laws, in addition to being aligned with company mission & values.

Conducts HR investigations; documents findings and makes recommendations that drive the appropriate actions to close cases in a timely manner.

Maintains ER data & ensures tracking system is updated accurately.

Tracks, trends & analyzes ER data and develops strategies in collaboration with HRBP and HR Leaders to address ER trends.

Represents FMOLHS in unemployment filings, hearings, and appeals.

Partners with legal, risk, compliance, HR Business Partners and HR Centers of Excellence as needed.

3 years human resources of relevant generalist experience with emphasis on employee relations, employment law, customer service/or and training and development

Bachelors Degree

Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments; Skill in writing concise, clear, relevant and persuasive documents, including correspondence, case analyses, investigative reports; Excellent public speaking, training, and/or leadership communication skills; Ability to quickly connect with people across a wide variety of backgrounds; Comfortable in a fast-paced environment and able to manage through ambiguity and change; Skilled in MS Excel, Word, SharePoint & PowerPoint; Knowledge of applicable state and federal laws to ensure legal compliance (EEOC, DOL, ADA, FMLA, FLSA, HIPPA)