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Aviation Claims Analyst IV

American International Group

Atlanta, GA · Posted October 7, 2026

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AI use among claims adjusters, examiners, and investigators is little observed so far. Measured exposure for claims adjusters, examiners, and investigators: 8% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Aviation Claims Analyst IV to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims team are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact This position is responsible for handling claims across all sub-classes of NA Aviation, with a focus on general aviation claims. The Claims Analyst IV will possess the technical expertise to adjust first-party and third-party aircraft physical damage claims. The Claims Analyst IV will identify loss trends and risk management opportunities and will effectively provide feedback to internal stakeholders. The position requires an experienced claims adjuster with a demonstrated ability to work independently, efficiently, and consistently in support of the client centric NA Aviation claim proposition.

Key Responsibilities:

Proactive and efficient management and adjusting of Aviation claims across all sub-classes with a concentration in general aviation claims, including aircraft damage claims.

Identify, and report claim trends, lessons learned and risk management opportunities to internal stakeholders.

Effectively manage vendors, including attorneys and experts to minimize the total cost of aviation claims.

Reports to: Aviation Claim Manager

What you'll need to succeed

Strong technical Aviation claim capability to manage and adjust AIG’s NA Aviation general aviation claims.

Expertise in managing/minimizing the total cost of aviation claims.

Ability to establish strong relationships with internal stakeholders, clients, and brokers.

Excellent interpersonal and written communication skills, including the ability to explain technical issues and problem solve.

Developed computer proficiency with an aptitude for claims systems.

Self-motivated, ability to manage time and prioritize.

Ready to accelerate your career? We would love to hear from you.

For positions based in Chicago, the base salary range for this position is $77,000-$97,000, and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. Your actual compensation will be dependent on your skills, experience and qualifications. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview . If your compensation expectations are above the posted range, we still encourage you to apply – your unique background matters to us.

#LI-AIG #claimsprofessionals #InsuranceJobs

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .

Functional Area:

CL - Claims

AIG AEROSPACE ADJUSTMENT SERVICES INC