Senior Claims Adjuster
Brown & Brown
Plano, TX · Posted November 3, 2026
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How AI is used in this kind of work
AI use among claims adjusters, examiners, and investigators is little observed so far. Measured exposure for claims adjusters, examiners, and investigators: 8% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Senior Claims Adjuster to join our growing team in Plano, TX !
A professional individual to direct and monitor litigation and more complex claims under the Texas Workers Compensation Act. Provide expertise and recommendations for file handling to produce the most beneficial outcomes for external and internal customers. Provide customer service to internal and external customers in a professional manner.
How You Will Contribute:
Handling TX Workers Compensation claims – Lost Time and Complex Med Only claims
Claims handling involving BRC, CCH, and litigated matters
Complex subrogation issues
Address and recognize Coverage or Carrier issues
Assist Team Lead with training and assisting other Adjusters on the Team
Be a leader within the WC Unit
Fill some of supervisor duties when supervisor is out
Aid in training of staff
Follow CSI for Anchor Clients
Interpretation and understanding of Texas WC statutory rules, laws, and regulations
Licenses & Certifications:
Licensed WC Adjuster in State of Texas
Skills & Experience to be Successful:
Prior Texas Workers Compensation claims adjusting experience (minimum of 3 years of lost time claims)
High school diploma and/or 2 years of general office experience.
General computer knowledge
College degree preferred (2 yrs) and /or 5 years in insurance related field (preferred)
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.