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Senior Claims Adjuster

Brown & Brown

Plano, TX · Posted November 3, 2026

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AI use among claims adjusters, examiners, and investigators is little observed so far. Measured exposure for claims adjusters, examiners, and investigators: 8% (little observed).

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About the job

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Senior Claims Adjuster to join our growing team in Plano, TX !

A professional individual to direct and monitor litigation and more complex claims under the Texas Workers Compensation Act. Provide expertise and recommendations for file handling to produce the most beneficial outcomes for external and internal customers. Provide customer service to internal and external customers in a professional manner.

How You Will Contribute:

Handling TX Workers Compensation claims – Lost Time and Complex Med Only claims

Claims handling involving BRC, CCH, and litigated matters

Complex subrogation issues

Address and recognize Coverage or Carrier issues

Assist Team Lead with training and assisting other Adjusters on the Team

Be a leader within the WC Unit

Fill some of supervisor duties when supervisor is out

Aid in training of staff

Follow CSI for Anchor Clients

Interpretation and understanding of Texas WC statutory rules, laws, and regulations

Licenses & Certifications:

Licensed WC Adjuster in State of Texas

Skills & Experience to be Successful:

Prior Texas Workers Compensation claims adjusting experience (minimum of 3 years of lost time claims)

High school diploma and/or 2 years of general office experience.

General computer knowledge

College degree preferred (2 yrs) and /or 5 years in insurance related field (preferred)

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement

Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services

Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.