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Benefits and Payroll Coordinator

Trillium Health

Rochester, NY · Posted October 23, 2026

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AI use among compensation and benefits managers is little observed so far. Measured exposure for compensation and benefits managers: 0% (little observed).

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  • HRIS

About the job

Department: People Operations Position Type: Full-Time FLSA: Non-Exempt

Job Summary: Join us and be part of a mission-driven team that prioritizes innovation, collaboration, and continuous development.

Under the direction of the Director, Payroll and Benefits, the Benefits and Payroll Coordinator provides professional day-to-day management, coordination, and processing of Human Resources data, employee timekeeping, and benefits and is responsible for the processing of payroll.

This role develops appropriate relationships, prepares written communications, and assists with coordination and management of People Operations compliance work and other projects as directed. The Benefits and Payroll Coordinator serves as a consistent point of contact for employees to ensure exceptional service and support.

This position also serves as backup to the Leave of Absence Coordinator for leave administration.

Duties/Responsibilities:

HRIS Data Management

Manages and maintains position, compensation, time, benefits, time off, and payroll data in personnel records

Ensures employee completion of self-service data such as emergency contacts, direct deposit, and tax withholdings

Processes employee terminations, including related correspondence

Maintains organizational-level data for operational and compliance needs

Assists with HRIS security management

Assists in creating and managing reports

Acts as primary contact for HRIS vendor

Benefits Administration

Provides direct service to employees as the day-to-day contact for all employee benefits

Manages and processes benefit enrollments and changes

Manages COBRA program

Assists with Cafeteria Plan administration

Assists with Open Enrollment

Acts as liaison with benefit carriers and resolves issues

Time Reporting System

Provides direct service to employees as the day-to-day contact for time reporting

Assists with maintenance of the time reporting system

Manages time off bank assignments and changes

Assists with corrections to timesheets

Reviews system regularly to identify and resolve issues prior to payroll deadlines

Monitors approvals for timely completion

Payroll

Provides direct service to employees for payroll questions

Processes payroll each pay period ensuring accuracy of hours, changes, and deductions

Downloads and reviews pre- and post-payroll reports

Responsible for accurate W-2 reporting

Orientation & Training

Responsible for new employee and supervisor orientation related to payroll and benefits

Provides benefit education and highlights

Compliance

Assists with year-end payroll compliance

Assists with Cafeteria Plan compliance testing

Maintains required labor postings (hard copy and electronic)

Completes assigned People Operations compliance work plan items

Miscellaneous

Demonstrates commitment to diversity, equity, and inclusion

Models organizational values and behaviors

Maintains confidentiality of protected information

Participates in compliance audits, process improvement, and quality initiatives

Performs other duties as assigned

Required Skills/Abilities:

Excellent customer service skills

Strong attention to detail and accuracy

Time management and organizational skills

Strong written and verbal communication

Good judgment and problem-solving ability

Database management and data analysis skills

Strong computer skills, including Office 365

Education and Experience:

High school diploma or equivalent required

Minimum five (5) years of experience in benefits and payroll

Experience with electronic payroll, timekeeping, and benefits systems required

Physical Requirements: While performing the duties of this job, the employee is required to stand, sit, walk, use hands, reach, talk, and hear. Occasionally may need to stoop, bend, and lift or move up to 20 pounds. Vision requirements include close, distance, peripheral, and depth perception, and ability to adjust focus.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.