Benefits and Payroll Coordinator
Trillium Health
Rochester, NY · Posted October 23, 2026
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AI use among compensation and benefits managers is little observed so far. Measured exposure for compensation and benefits managers: 0% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
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About the job
Department: People Operations Position Type: Full-Time FLSA: Non-Exempt
Job Summary: Join us and be part of a mission-driven team that prioritizes innovation, collaboration, and continuous development.
Under the direction of the Director, Payroll and Benefits, the Benefits and Payroll Coordinator provides professional day-to-day management, coordination, and processing of Human Resources data, employee timekeeping, and benefits and is responsible for the processing of payroll.
This role develops appropriate relationships, prepares written communications, and assists with coordination and management of People Operations compliance work and other projects as directed. The Benefits and Payroll Coordinator serves as a consistent point of contact for employees to ensure exceptional service and support.
This position also serves as backup to the Leave of Absence Coordinator for leave administration.
Duties/Responsibilities:
HRIS Data Management
Manages and maintains position, compensation, time, benefits, time off, and payroll data in personnel records
Ensures employee completion of self-service data such as emergency contacts, direct deposit, and tax withholdings
Processes employee terminations, including related correspondence
Maintains organizational-level data for operational and compliance needs
Assists with HRIS security management
Assists in creating and managing reports
Acts as primary contact for HRIS vendor
Benefits Administration
Provides direct service to employees as the day-to-day contact for all employee benefits
Manages and processes benefit enrollments and changes
Manages COBRA program
Assists with Cafeteria Plan administration
Assists with Open Enrollment
Acts as liaison with benefit carriers and resolves issues
Time Reporting System
Provides direct service to employees as the day-to-day contact for time reporting
Assists with maintenance of the time reporting system
Manages time off bank assignments and changes
Assists with corrections to timesheets
Reviews system regularly to identify and resolve issues prior to payroll deadlines
Monitors approvals for timely completion
Payroll
Provides direct service to employees for payroll questions
Processes payroll each pay period ensuring accuracy of hours, changes, and deductions
Downloads and reviews pre- and post-payroll reports
Responsible for accurate W-2 reporting
Orientation & Training
Responsible for new employee and supervisor orientation related to payroll and benefits
Provides benefit education and highlights
Compliance
Assists with year-end payroll compliance
Assists with Cafeteria Plan compliance testing
Maintains required labor postings (hard copy and electronic)
Completes assigned People Operations compliance work plan items
Miscellaneous
Demonstrates commitment to diversity, equity, and inclusion
Models organizational values and behaviors
Maintains confidentiality of protected information
Participates in compliance audits, process improvement, and quality initiatives
Performs other duties as assigned
Required Skills/Abilities:
Excellent customer service skills
Strong attention to detail and accuracy
Time management and organizational skills
Strong written and verbal communication
Good judgment and problem-solving ability
Database management and data analysis skills
Strong computer skills, including Office 365
Education and Experience:
High school diploma or equivalent required
Minimum five (5) years of experience in benefits and payroll
Experience with electronic payroll, timekeeping, and benefits systems required
Physical Requirements: While performing the duties of this job, the employee is required to stand, sit, walk, use hands, reach, talk, and hear. Occasionally may need to stoop, bend, and lift or move up to 20 pounds. Vision requirements include close, distance, peripheral, and depth perception, and ability to adjust focus.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.