Business Intelligence Analyst
Snap-on
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Libertyville, IL · Posted September 28, 2026
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About the job
Overview
Subordinate Positions: None
Location: Libertyville, IL
Salary Range: $75,000 - $100,000 (Depending on skills and experience)
Position Summary: The Business Intelligence Analyst (BIA) plays a pivotal role in ensuring the availability, accuracy, and reliability of enterprise reporting and data integration solutions. This position is responsible for developing and supporting the SAP Business Objects (BO) reporting environment as well as monitoring, troubleshooting, and resolving SAP Data Services job issues. The BIA’s role is to deliver timely reporting, maintain data quality, and support business operations. Success in this role requires strong technical expertise, a proactive support mindset, and effective communication to technical and non-technical teams.
Responsibilities
Design, develop, and maintain reports using SAP Business Objects tools including Web Intelligence and Universe Design Tool
Develop and maintain BO Universes based on business requirements and data models
Partner with business users to gather requirements and translate them into effective reporting solutions
Work with business users to test and troubleshoot reports, update schedules, and provide report access
Monitor, schedule, and troubleshoot SAP Data Services jobs to ensure timely and accurate data loads
Validate data accuracy across Data Services, data warehouse, and BO reporting
Document reporting solutions, data definitions, and Data Services workflows
Provide end user support and training as needed
Qualifications
Hands-on experience with SAP Data Services, including job monitoring and troubleshooting
Two or more years experience with SAP Business Objects WebI Reporting, and Universe design
Bachelor’s degree in Management Information Systems, Computer Science, Analytics, Finance, Accounting or equivalent experience
Proficiency in SQL and relational databases (e.g. SQL Server, Oracle, SAP HANA)
Knowledge in ETL processes, Data Warehouse modeling, and reporting best practices
Prior experience in production support environment and issue resolution
The following characteristics:
Strong problem-solving mindset, especially in business user support and troubleshooting scenarios
Conduct effective stakeholder interviews and translate documentation into requirements
Effective communication of technical and non-technical concepts to stakeholders at various levels
Excellent time management and prioritization skills, with the ability to handle multiple tasks
Detail oriented with a focus on data accuracy, quality, and reliability
Adaptable and open to learning new tools, processes, and technologies
Capacity to learn the Snap-on Credit Business model for all products segments and their life cycle
Effort: This position may require some nights and weekends, based on project deadlines
Working Environment: Normal office environment (On-Site)