Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Client Account Executive at Marsh Agency.

Marsh Agency helps people and organizations manage risk and prepare for the future through insurance, benefits, retirement, and wealth management strategies. We believe in hands-on proactive service, data-driven insights, and understanding how global events can impact local decisions. As a trusted partner, we show our clients what’s possible and guide them during every step of their journey.

A day in the life.

A day in the life of a Senior Client Account Executive, Employee Health & Benefits, involves a dynamic blend of client relationship management, strategic planning, and coordination across multiple teams. The Account Executive actively builds and maintains strong relationships with key clients and carriers through phone, email, and in-person interactions, ensuring a deep understanding of each client’s business needs and risk management goals. They develop and execute comprehensive client service plans tailored to assigned accounts, while coordinating internal and external activities to manage both new and renewal accounts efficiently and professionally. A critical part of their role is identifying cross-sell opportunities and recommending new lines of coverage that align with client objectives.

In addition to client-facing responsibilities, the Senior Client Account Executive collaborates closely with Producers and Marketing Account Executives to oversee the renewal process, coordinating meetings to present renewal proposals and supporting documentation. They lead marketing efforts for accounts as needed, prepare and present marketing materials, and ensure smooth implementation by working alongside service teams to deliver all necessary forms and documentation. The role also includes assisting clients and internal staff with service questions related to administration, billing, and claims, while maintaining detailed records in client management systems to track policies, meetings, and follow-ups. Continuous professional development is essential, with the Senior Client Account Executive attending seminars and carrier meetings to stay current on new products and legislative changes. Mentoring team members and handling additional duties as assigned round out the multifaceted responsibilities of this role.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

Bachelor's degree or equivalent education and related training

7+ years of relevant insurance industry experience

Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems

Ability to utilize leadership skills by providing direction, constructive feedback, development and training while additionally being able to motivate others to maximize productivity and team morale

Strong understanding of EHB claims data

Experience with alternative funding arrangements, pharmacy programs, care management and wellness solutions

Knowledgeable in EB Compliance

Demonstrated skillset with Microsoft Office and proficiency with Excel and PowerPoint

These additional qualifications are a plus, but not required to apply:

Life & Health License or ability to obtain within 90 days of employment

Advanced degree

Certification or designation

Experience with Requests for Proposal

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid (minimum 3 days per week in office)

Charitable contribution match programs

Stock purchase opportunities

To learn more about careers at Marsh Agency, check us out our website or flip through our recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

If you require an accommodation during the application or interview process, please let us know by contacting reasonableaccommodations@marsh.com .

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