Among training and development specialists, AI is already used for some of the tasks. Measured exposure for training and development specialists: 28% (some).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

Sr. Phlebotomy / Training Specialist - Columbus, OH, Monday to Friday, 8:00 AM to 5:00 PM

Pay range: Minimum of $63,200+ per year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

Best-in-class well-being programs

Annual, no-cost health assessment program Blueprint for Wellness®

healthyMINDS mental health program

Vacation and Health/Flex Time

6 Holidays plus 1 "MyDay" off

FinFit financial coaching and services

401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance, plus buy-up option

Flexible Spending Accounts

Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education

Career advancement opportunities

and so much more!

The incumbent will serve as the owner of Patient Services training for the Business Unit and secondarily support other functions as needed. Responsible for establishing competencies, conduct training needs analyses, design, deliver and evaluate skills training programs for effectiveness. Responsible for training and supporting other trainers in their delivery of skills training. The Training Specialist will provide the needed tools and resources for employees to learn skills necessary to maximize their output in both quality to the customer and efficiency and related business outcomes, both short and long term.

Consult with Patient Services to establish the competencies of each role.

Conduct training needs analyses based on competencies, design curricula and courses, and deliver skills training programs.

Train and support other trainers for primary delivery of skills training.

Measure and evaluate training results for effectiveness in supporting the competencies.

Remain current on training/learning methodologies and tools.

Continuously review and modify training activities if necessary pursuant to internal or external demands (e. g., labor market, regulations, healthcare protocol, customer needs, technology).

Participate on cross-functional teams both within and outside the Business Unit (e. g., BPT, Safety Committee; partnering with the Corporate Acquire the Specimen organization to effectively deploy and track national Phlebotomist and Patient Services Management training in the Business Unit as well as collaborating in the development of such training.

May assist with or advise on training and development needs of other functional groups and needs such as leadership and management skills.

Analyze results data using Six Sigma principles for improved outcomes.

Assist with periodic reporting of metrics for strategic planning.

Contribute to performance management process for trainers under his/her direction

Assist with presentations conducted by other staff for maximum impact

Manage training budget. Travel to field sites for consultation with trainers and other staff.

Required Work Experience:

5 years of experience in conducting training needs analysis, designing, delivering and evaluating skills training programs preferably including technical skills, effective management of internal and external training resources, demonstrated excellent written communication and presentation skills.

Physical and Mental Requirements:

Position requires travel

Occasionally lifting up to 25 pounds

May require extended periods of focus

May require extended periods of sitting or standing

Ability to manage stress

Capable of handling multiple priorities in a high-volume setting

Knowledge:

Understanding of theories of motivation and learning and the latest training methodologies

Knowledge of establishing and measuring skill competencies.

Must have knowledge of computer applications (Microsoft Word, Excel, PowerPoint, and Outlook)

Skills:

Strong technical skills

Strong communication skills

Strong presentation skills

Strong interpersonal skills

Strong training program development skills and background

Strong P&L skills

Effective management of internal and external training resources

Education

Bachelor’s Degree (Required)

Licenses and Certifications

Six Sigma Certified Green Belt (Required)

Work Requirements

Travel Required