Intake Manager, Hospice

Overview

Admissons Manager, Hospice

Position: Admissions Manager, Hospice

Job ID: 77981

Position Type: Full-Time

Remote/Virtual Position: No

Coverage Area: Norwood

Find Your Passion and Purpose as a Hospice Admissions Manager

Salary: $67,000 - $73,000 / Yr Schedule: Monday - Friday, Weekends on as needed basis.

Offer Based on Years of Experience

What You Need to Know

Reimagining Your Career in Hospice

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Admissions Manager You Can Be

If you meet these qualifications, we want to meet you!

Associates Degree, Preferred

Hospice, home health, or case management experience

1+ years of supervisory experience or AccentCare tenure

Excellent written and verbal communication skills

Ability to work closely with a wide variety of stakeholders

Responsibilities:

Ensure all patient referrals are received in a timely and complete manner

Coordinate with staff to ensure responsibility for the initial determination of a patient and their families service needs

Supervise communication with providers, attending physicians, other appropriate hospice staff members, and any

other agencies as needed to coordinate initiation of hospice services

Maintain regular communication with the Director-Business Development (DBD)

Assist callers with information about other community resources when hospice is not appropriate

Maintain referral statistics and provide reports on a monthly basis to DBD

Build and maintain close referral and third-party payor relationships through appropriate and timely written and phone communication

Maintain confidentiality of sensitive information

Coordinate with Admissions Department, personnel assignments to cover admissions needs and assessments in an effective and timely manner

Work cross-functionally with Director-Clinical Operations (DCO), Team Directors (TD) and DBD to ensure promised services are provided

Participate in hospice orientation and ongoing education programs

Participate on committees and in special projects, as assigned, including those related to fiscal responsibilities

Ensure all data is accurately entered into computer systems within guidelines

Actively participate in short and long-term planning

Initiate creative ways to meet the needs of patients and families

Serve as point of contact for Hospice Nurses with admissions responsibilities – including clinical skills oversight, assignments and monitoring compliance regulations

Completes and provides 90-day and annual performance reviews for direct reports

Monitors compliance of all regulatory requirements

Provides follow-up and resolutions for both internal and external concerns and complaints

Other duties as assigned

Our Investment in You

Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include:

Medical, dental, and vision coverage

Paid time off and paid holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending and health savings accounts

Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app

Programs to celebrate achievements, milestones, and fellow employees

Company store credit for your first AccentCare-branded scrubs for patient-facing employees

And more!

Why AccentCare?

Come As You Are

At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.

Reimagining Your Career in Hospice

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Admissions Manager You Can Be

If you meet these qualifications, we want to meet you!

Associates Degree, Preferred

Hospice, home health, or case management experience

1+ years of supervisory experience or AccentCare tenure

Excellent written and verbal communication skills

Ability to work closely with a wide variety of stakeholders

Responsibilities:

Ensure all patient referrals are received in a timely and complete manner

Coordinate with staff to ensure responsibility for the initial determination of a patient and their families service needs

Supervise communication with providers, attending physicians, other appropriate hospice staff members, and any

other agencies as needed to coordinate initiation of hospice services

Maintain regular communication with the Director-Business Development (DBD)

Assist callers with information about other community resources when hospice is not appropriate

Maintain referral statistics and provide reports on a monthly basis to DBD

Build and maintain close referral and third-party payor relationships through appropriate and timely written and phone communication

Maintain confidentiality of sensitive information

Coordinate with Admissions Department, personnel assignments to cover admissions needs and assessments in an effective and timely manner

Work cross-functionally with Director-Clinical Operations (DCO), Team Directors (TD) and DBD to ensure promised services are provided

Participate in hospice orientation and ongoing education programs

Participate on committees and in special projects, as assigned, including those related to fiscal responsibilities

Ensure all data is accurately entered into computer systems within guidelines

Actively participate in short and long-term planning

Initiate creative ways to meet the needs of patients and families

Serve as point of contact for Hospice Nurses with admissions responsibilities – including clinical skills oversight, assignments and monitoring compliance regulations

Completes and provides 90-day and annual performance reviews for direct reports

Monitors compliance of all regulatory requirements

Provides follow-up and resolutions for both internal and external concerns and complaints

Other duties as assigned

Our Investment in You

Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include:

Medical, dental, and vision coverage

Paid time off and paid holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending and health savings accounts

Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app

Programs to celebrate achievements, milestones, and fellow employees

Company store credit for your first AccentCare-branded scrubs for patient-facing employees

And more!

Come As You Are

At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.