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About the job

Job Purpose

Designs and architect’s database solutions. Triage at level 3 to find out solutions of medium very complex issues. Act as SME for the application supports to provide in depth database needs of databases from design, performance, deployment. Automate any mundane tasks. Bring new skills and technology to help supporting applications uses latest and greatest design and features. Exposure to any of cloud database technologies and free RDBMS/No-SQL experience is an added advantage. Responsible for standards and design of physical data storage, maintenance, access, and security administration.

Responsibilities

Designs and architect’s database solutions.

Optimizes database access and allocates/re-allocates database resources for optimum configuration, database performance, and cost.

Performs data analysis to provide management with timely and accurate information and predict future requirements.

Ensures service level agreements are met for internal and external clients.

Provide strategic engineering solutions to drive technological improvements

Take ownership of projects to ensure successful implementation including Tech-Stack upgrade efforts

Foster relationship and act as a technical liaison between the DBA Team and the Lines of Business

Monitors database performance, availability, and capacity.

Participates in continuous business process redesign to improve internal operations.

Performs backup and recovery on Database Management Systems, configures database parameters and prototype designs against logical data models, and defines data repository requirements, data dictionaries and warehousing requirements

Optimizes database access and allocates/re-allocates database resources for optimum configuration, database performance and cost

Ensures service level agreements are met for internal and external clients

Provides status reports that detail issues for escalation to management

Performs configuration, scripting, analysis, installation, monitoring, administration and tuning for database management systems

Perform troubleshoot Service broker queues, messages flow, and stuck messages flow.

Perform BizTalk SQL server support and SME to support messages SLA.

Performs data analysis to provide management with timely and accurate information and predict future requirements

Develops, implements and tests database backup and recovery policies and procedures.

Creates and maintains documentation for database policies, procedures, and processes.

Performs/schedules routine maintenance on databases to keep them running at peak performance.

Monitors database performance, availability, and capacity

Review database storage utilization to ensure proper whitespace allocations

Review and develop trend analysis for incident remediation and prevention

Participates in continuous business process redesign to improve internal operations

Interfaces with user departments remotely and on-site to assist in the implementation of work requests and provide operational support

Troubleshoots issues and recommends solutions

Research and evaluate new RDBMS for possible implementation

Performs other duties as required

Knowledge and Experience

Bachelor’s degree in computer science, Information Systems or the equivalent combination of education, training, or work experience

9+ years of experience working with various database management systems in database design, testing, implementation, maintenance and administration in a multiple platform environment.

Required to participate in a 24x7 on-call rotation

Expert level knowledge of SQL Server database management systems (2012, 2014, 2017, & 2019 and 2022 [SQL 2025 is a plus])

Expert level knowledge SQL performance and tuning

Expert level knowledge of Microsoft Distributed Availability Group (DAG), Always-On Availability Groups in local and geographically dispersed data centers

Extensive knowledge of task automation

Strong database design and analysis skills

Expert level Knowledge of backup and recovery operations for database management systems

Expert level Knowledge of database encryption such as Always Encrypted, Protegrity, TDE, and TLS

Expert level Knowledge of OS, storage, and network layers for troubleshooting purposes

Expert level Knowledge of relational database concepts and terminology

Ability to monitor and tune databases and instances

Ability to maintain and monitor availability, security, and integrity of databases

Ability to focus on production and customer needs and deliverables

Ability to adapt to the use of new software tools as they are acquired or adopted within IT

Strong written and verbal communication skills

Must be self-motivated, a team player, and have a strong track record in customer satisfaction

Demonstrated experience with successful system and project implementations

Experience with Service Broker and BizTalk SQL Server integration

Familiarity with Mainframe flat file ingestion architecture and cross-platform data workflows

Familiarity with DB2 to SQL Server migration

Preferred Knowledge and Experience

Knowledge of Scripting and Automation

Knowledge of Microsoft Azure RDBMS

Knowledge of OLA Hallengren maintenance plans

Strong problem-solving skills

Ability to work independently and in a team environment with minimal supervision

Ability to learn and apply new skills in a constantly changing technical environment

Knowledge of leveraging AI for SQL server admin and support.

#LI-JW1 Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.