Sr Administrative Assistant - GM Financial Bank

Why GM Financial Bank?

GM Financial Bank is a newly formed bank. Team members joining now will play a pivotal role in shaping the bank, which will offer auto finance and deposit products. Joining GM Financial Bank means an opportunity to help build a customer-focused bank from the ground up.

This position will be posted until filled.

About the role:

The Senior Administrative Assistant provides administrative assistance for team members and handles confidential tasks for leadership team. This team member will coordinate with multiple internal departments and external vendors.

In this role you will:

Inventory, order and maintain supplies for the bank

Schedule and coordinate travel for team members and officers

Coordinate bank visits (e.g. regulators, Board of Directors, GMF team members, etc.)

Prepare expense reports for senior-level management or C-Suite executives

Participate in and assist in coordination of community investment and team member appreciation events

Coordinate and schedule conference rooms

Process mail and other deliveries for the department

Provide general administrative support for department including calendar management, timekeeping, invoicing and expenses

Assist leadership team with communication, coordination, presentations, and task completion

Establish and maintain hard copy and/or electronic filing systems for departmental data, documents and other materials

Assist in the preparation and distribution of professional quality documents, reports or presentations

Provide administrative support for the entire bank as needed

Promote a positive, cooperative and professional attitude when dealing with other company departments, customers, dealerships and vendors

What makes you an ideal candidate?

Administrative and clerical procedures and systems

Basic knowledge of general office procedures

Customer service strategies and techniques (e.g., handling customer complaints, checking for customer satisfaction)

Thorough understanding of corporate secretarial and general office procedures

Working knowledge of Microsoft Office, Outlook, Access, and project management software

Office equipment (e.g., printers, telephones, copiers, fax machines, etc.)

In-depth knowledge of GM Financial operations, policies, staff, and procedures

Ability to multitask and meet tight deadlines

Ability to work independently with limited supervision

Excellent organizational skills

Ability to make routine arithmetic computations and tabulations with speed and accuracy

Ability to speak effectively with regulators or employees

Advanced grammar, spelling and proofreading skills

Excellent oral and written communication skills

Handling confidential matters and information

Ability to make independent decisions, solve problems, and exercise discretion relating to the performance of day-to-day duties

Accurate typing, 10-key and word processing skills

Strong focus on providing quality service to internal and external resources

Experience and Education

4+ years of experience as an administrative assistant strongly preferred

High School Diploma or equivalent required; Bachelor’s Degree Preferred

Additional Knowledge and Skills

Working effectively within an AI enabled environment:

Ability to use AI tools (e.g., Microsoft Copilot) to support daily work

Skills in evaluating AI outputs for accuracy, compliance, and bias

Experience integrating AI into workflows to improve efficiency or insights

Familiarity with AI assisted research, summarization, and content generation

Understanding of responsible AI use, including ethics and data protection

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture:  Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility.

Work Life Balance: Hybrid, 3 days/week in the office

NOTE: We are unable to consider candidates who require visa sponsorship for this position

This position is not open to agency submissions

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