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About the job

Under the direction of the Regional Manager, manages branch staff activities including the origination, processing, closing and funding of mortgage loans within the branch. Assures excellent quality service is provided to our customers to maximize branch profits. Anticipates and prepares for the continued growth of the branch, making sure the branch is adequately staffed and personnel are trained to ensure achievement of the Company’s objectives.

Recruits, hires and trains branch personnel. Motivates staff to achieve maximum production levels; conducts performance reviews and documents employee files according to company policies.

Monitors quality of loans originated by loan officers and ensures they are within Company policy guidelines.

Establishes and controls the branch’s budget and income goals within predetermined guidelines as directed by the Company.

Oversees branch performance and communicates goals and policy changes on a regular basis to branch personnel.

Generates new business through contacts with builders, developers and realtors to expand market share.

Ensures all functions are in complete compliance with federal, state, regulatory, and Company policy and procedures.

Maintains a professional image and adheres to standards consistent with company policies and procedures.

Markets and promotes PrimeLending’s financial products.

Originates loans and meets the Company’s minimum production standards by taking complete and accurate loan applications, using PrimeLending’s product set.

Other duties as assigned.

Bachelor Degree in Business or related field, preferred. Appropriate State licenses, if required.

Minimum of 3-5 years mortgage banking experience, with a minimum of 3 years supervisory experience. Demonstrated ability to manage all phases of the residential mortgage origination process.

Demonstrated ability to interact with regional and corporate departments, to lead, direct and motivate a successful sales team of professionals, and to recruit and hire mortgage professionals.

Demonstrated judgment and decision making ability.

Excellent and effective presentation and communication skills, both verbal and written.

Must be active in the community, and in job-related organizations to enhance the network of beneficial contacts.

Stays informed of trends and developments in real estate market and competitive environment, as well as, of changes in rules and regulations pertaining to both private and government insured mortgages.

Demonstrated ability to recruit, hire, train, lead, and motivate branch personnel.

Ability to work flexible hours.

Travel required. ___%

Valid driver’s license and current automobile liability insurance.

Ability to adjust to the changing mortgage environment.

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

PrimeLending, a PlainsCapital Company®, is a people-first company on a mission to make the home loan process simple and stress-free. Since 1986, we’ve been working together as a team to support our customers, co-workers and communities and make a positive impact on all the lives of all we serve. Whether on the frontline working directly with customers in our branches or behind the scenes supporting our loan officers, our team members each play a vital role in delivering an outstanding customer experience.

Award-Winning Culture

Known for having an empowering, supportive culture, PrimeLending is a place where each individual has an important voice, can be themselves and thrives. Our organization exudes an infectious spirit of optimism and humanity, making PrimeLending a great workplace.

#7 2023 Energage Top Workplaces in the USA 1

# 11 2023 Energage Top Workplaces in Financial Services 1

Top 25 2023 Fortune Best Workplaces for Women™ 2

Top 25 2023 Fortune Best Workplaces in Financial Services™ 2

Top 50 2023 Fortune Best Workplaces for Millennials™ 2

#11 2023 Fortune Best Workplaces in Texas™ 2

Scotsman Guide 2024 Top Workplaces 3 (Editor’s Pick)

#7 2023 Dallas Morning News Top Workplaces 4

Key Facts About PrimeLending

Established in 1986

Part of Hilltop Holdings Inc. (NYSE: HTH) a diverse financial services company

#11 2023 Top Retail Volume, Scotsman Guide

#15 2023 Top Overall Volume, Scotsman Guide 3

400+ purchase, renovation, refinance and reverse mortgage products

National lender with coverage in all 50 states

2023 Best-in-Class Lender in 4 categories by MortgageCX 5

Branches located in 42 states

96% customer satisfaction rating 6

4.9 national average star rating on Google

22,000+ five star Zillow reviews

1 Energage Top Workplaces Awards

2 Great Place to Work

3 Scotsman Guide

4 The Dallas Morning News

5 MortageCX

6 Survey administered and managed by an independent third party following loan closing. PrimeLending received an overall 96% Customer Satisfaction Rating for the period 1/1/23-12/31/23.