Drive client retention and growth by developing strategic relationships, managing account health, and identifying new opportunities. Ensure strong standards in service and deliverables while maintaining high client satisfaction and expanding revenue streams.

Job Details

Employment Type: Full-time

Pay Range: $70,000.00 - $85,000.00 base salary

Location: Hybrid in Minneapolis, MN

Role Overview:

As a Senior Account Strategist, you will serve as a trusted advisor to clients, guiding strategic planning, ensuring account health, and maintaining strong relationships. Your focus will be on delivering exceptional service, fostering client loyalty, and identifying growth opportunities, all while supporting internal teams to uphold company standards. You will also assist with new business initiatives, project estimations, and contract management to drive revenue and operational excellence.

Day in the Life

Manage ongoing client accounts ensuring strategic alignment and satisfaction

Develop and present growth opportunities and strategic recommendations

Lead proactive roadmap discussions with clients and team members

Create SOWs, change orders, and project estimations efficiently

Collaborate cross-functionally to ensure project success and client retention

Your Qualifications

3+ years of digital marketing or account management experience

Proven success in managing large budget accounts

Strong relationship-building and client communication skills

Experience with strategic planning and campaign development

Knowledge of marketing technology and digital trends

Exceptional project management and organizational skills

Bachelor's degree in Marketing, Business, or related field preferred

Experience with SaaS platforms, RFPs, and contract development a plus

Ability to work in a fast-paced, client-focused environment

Demonstrated ability to grow existing client accounts

Familiarity with account health metrics and KPI analysis

Prior experience supporting new business pursuits and pitches

Strong written and verbal communication skills

Commitment to continuous process improvement and client excellence

What We Believe In

Celarity believes a key part of creating happy careers is first creating inclusive connections for ALL talent through exposure and access. Celarity knows the importance of providing exposure, access, and equitable opportunities and is on a mission to connect open, qualified, and available candidates to careers in the Marketing, Creative, Digital, Operations, Human Resources, and Financial industries. Celarity is an Equal Opportunity Employer. For Celarity, it’s about the quality of relationships through ethical business practices. We have a responsibility to employees, clients, and the community. Hiring decisions are made without regard to: Race • color • creed • religion • national origin • gender • age • marital status • disability • public assistance status • veteran status • sexual orientation or any other characteristic protected by federal, state, or local laws.