Research Information Systems Specialist (RISS)

Special Instructions to Applicants: Applicants should attach a resume and cover letter in PDF format to the Supporting Documents section of the application.

About Rice

Boasting a 300-acre, tree-lined campus in Houston, Texas, Rice University is ranked among the nation’s top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio and a residential college system that supports students intellectually, emotionally, and culturally through social events, intramural sports, student plays, lecture series, courses, and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff, and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice’s culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name — RICE — Responsibility, Integrity, Community, and Excellence.

Position Summary

The Kinder Institute for Urban Research seeks a full-time Research Information Systems Specialist (RISS) to serve as the systems and workflow enablement partner for the PM & Compliance function and KIUR teams. The RISS designs, maintains, and improves technical workflows and knowledge systems that support project management and operational processes across KIUR. This role helps ensure that tools such as Monday.com, Box, Adobe, and related cloud-based systems are organized, usable, aligned with approved processes, and capable of supporting institute reporting and team execution.

The Kinder Institute for Urban Research aims to improve lives through data, research, engagement, and action. The institute consists of five research centers focused on critical aspects shaping the social and cultural landscape of the Houston area. The five centers research housing, education, community and public health, economic mobility and inequality, and population dynamics. Each center investigates its particular topic area and works across centers to build interdisciplinary teams specializing in solutions-oriented research. The centers use a research-practice partnership (RPP) model to jointly design, develop, and conduct research that values diversity in expertise and prioritizes the community in identifying and addressing some of the most pressing questions and challenges facing greater Houston. We strive for our research to inform decision-making and bring about systemic change.

The ideal candidate will possess a commitment to KIUR's mission and be able to work and communicate effectively with others to manage multiple priorities and meet deadlines. They must be adaptable to change, possess the ability to prioritize competing deadlines, and have excellent organizational skills.

Workplace Requirements

Occasional travel

Periodic evening and/or weekend work as needed

Workplace Location

This position is offered as a hybrid role, combining both in-office and remote work to provide flexibility and support collaboration. [3 days in-office / 2 days remote]. Per Rice policy 440 , work arrangements may be subject to change.

Hiring Range

This is a full-time, benefits-eligible position, and the hiring salary is $60,000-$62,000 annually, depending on skills and experience. Exempt (salaried) positions under FLSA are not eligible for overtime.

Minimum Requirements

Bachelor’s degree In lieu of the education requirement, additional related experience, above and beyond what is required, may be substituted on an equivalent year-for-year basis

1+ years of experience supporting cloud-based systems, workflow platforms, business process improvement, or related operational systems In lieu of the experience requirement, additional related education, above and beyond what is required, may be substituted on an equivalent year-for-year basis

Skills:

Strong technical aptitude, training ability, and customer-service orientation

Problem sensitivity: the ability to recognize when something is wrong or is likely to go wrong; it does not involve solving the problem, only recognizing there is a problem

Verbal and written communication skills, including report preparation and presentation

Documentation and specification skills to share information in a clear and concise manner

Preferences

Bachelor’s or Master’s degree related to business, management information systems, technical workflow/process support, or design

Experience with document management and collaboration tools such as Box, SharePoint, Google Drive, or similar systems

Experience with Adobe tools, e-signature workflows, or form development

Experience with Monday.com, Asana, Smartsheet, Airtable, or similar workflow/project management systems

Experience working in higher education, research administration, nonprofit, or other complex matrixed environments

Experience building dashboards, reports, forms, templates, automations, or intake systems

Experience translating process requirements into usable technical workflows and user guidance

Experience supporting file governance, records organization, or knowledge management

Essential Functions

Build, maintain, and optimize Monday.com boards, workflows, automations, dashboards, forms, and related structures that support PM and KIUR operational processes

Partner with Senior Project Managers and the Director of PM & Compliance to ensure systems align with approved PM methods, reporting expectations, and process changes

Clean, organize, and help govern Box.com folders and related file systems to improve access, consistency, archiving, and institutional knowledge management

Create and maintain Adobe forms, e-signature workflows, templates, and process-support materials for PM and KIUR operational needs

Develop, refine, and maintain user guidance, templates, training materials, and standard configurations for PM-related tools and systems

Provide training and user support to PM staff and KIUR teams related to Monday.com, Box, Adobe, and other approved systems

Build or support boards and workflows for KIUR teams seeking process-support structures in collaboration with those teams and the appropriate PM leadership

Support reporting needs by developing dashboards, extracting information, and helping staff use systems consistently enough to support meaningful reporting

Manage permissions, user setup, and routine maintenance tasks within approved systems, as assigned

Perform all other duties as assigned

Additional Functions

May support intake systems for PM or operational requests

May audit system usage and recommend opportunities to improve adoption, structure, or governance

May assist with the technical organization of documentation supporting PM, compliance, and cross-functional workflows

The Kinder Institute: https://kinder.rice.edu

Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits

Rice Mission and Values: Mission and Values | Rice University

Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please contact Rice University’s Human Resources Office via email at facstaffada@rice.edu for support.

If you have any additional questions, please email us at jobs@rice.edu . Thank you for your interest in employment with Rice University.