Dental Office Manager

Overview

Dental Office Manager - Northwest Dental Specialists

Mount Prospect location

We are seeking a motivated and dynamic Dental Office Manager to lead our team and manage the daily operations of our practice. In this role, you'll ensure smooth administrative workflows, provide support to our providers and team members, and cultivate a positive and efficient environment for both patients and the team.

Schedule: Full time, M-F

Responsibilities

Oversee daily administrative operations of the practice

Supervise and support front office and administrative team members

Manage patient scheduling, billing, insurance verification, and collections

Monitor office performance and implement strategies for efficiency and patient satisfaction

Develop team schedules and maintain proper staffing levels

Train and onboard new team members

Collaborate with clinical staff to ensure seamless patient care and communication

Maintain compliance with HIPAA, OSHA, and other regulatory requirements

Oversee facility maintenance and ensure a safe, well-functioning environment

Handle patient concerns and resolve issues in a professional, timely manner

Please note that additional responsibilities may be assigned

Qualifications

High school diploma or equivalent

2+ years of experience managing a dental practice

2+ years of experience in supervising and leading a team

Strong leadership and team management abilities

Excellent communication, organizational, and problem-solving skills

Experience with dental practice management software

Proficiency with computers, including Microsoft Office applications

Thorough understanding of dental billing, insurance claims, and patient scheduling

Knowledge of OSHA and HIPAA regulations

We Offer

Competitive Compensation

Comprehensive Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off & Paid Holidays

Flexible Spending & Health Savings Accounts

Life & Disability Insurance

Employee Assistance & Wellness Programs

Additional Voluntary Benefits

And More!

Benefits available to eligible full-time and part-time employees working 20+ hours per week!

About Specialized Dental Partners

Specialized Dental Partners is a doctor-led network of 275+ specialty dental practices and 450+ doctors across multiple states. We offer the scale, resources, and professional connections that help specialists and teammates thrive, while maintaining the supportive culture and local relationships that define our organization.

Our purpose, We Care More , shapes how we support our doctors, teammates, and patients every day. We care more about patient outcomes, doctor success, teammate growth, meaningful relationships, and the communities we serve. By combining clinical excellence with a people-first culture, we create an environment where specialists can build rewarding careers while making a lasting impact.

At Specialized Dental Partners, you'll find more than a job. You'll find a community committed to helping you succeed. From mentorship and career development to clinical collaboration and leadership opportunities, we are committed to helping our people grow personally and professionally.

If you're looking for an organization where your expertise is valued, your growth is supported, and your work makes a meaningful difference, we'd love to meet you!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $55,000 - $65,000 /annually based on full-time employment. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

#LI-DNI

Oversee daily administrative operations of the practice

Supervise and support front office and administrative team members

Manage patient scheduling, billing, insurance verification, and collections

Monitor office performance and implement strategies for efficiency and patient satisfaction

Develop team schedules and maintain proper staffing levels

Train and onboard new team members

Collaborate with clinical staff to ensure seamless patient care and communication

Maintain compliance with HIPAA, OSHA, and other regulatory requirements

Oversee facility maintenance and ensure a safe, well-functioning environment

Handle patient concerns and resolve issues in a professional, timely manner

Please note that additional responsibilities may be assigned

High school diploma or equivalent

2+ years of experience managing a dental practice

2+ years of experience in supervising and leading a team

Strong leadership and team management abilities

Excellent communication, organizational, and problem-solving skills

Experience with dental practice management software

Proficiency with computers, including Microsoft Office applications

Thorough understanding of dental billing, insurance claims, and patient scheduling

Knowledge of OSHA and HIPAA regulations

We Offer

Competitive Compensation

Comprehensive Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off & Paid Holidays

Flexible Spending & Health Savings Accounts

Life & Disability Insurance

Employee Assistance & Wellness Programs

Additional Voluntary Benefits

And More!

Benefits available to eligible full-time and part-time employees working 20+ hours per week!

About Specialized Dental Partners

Specialized Dental Partners is a doctor-led network of 275+ specialty dental practices and 450+ doctors across multiple states. We offer the scale, resources, and professional connections that help specialists and teammates thrive, while maintaining the supportive culture and local relationships that define our organization.

Our purpose, We Care More , shapes how we support our doctors, teammates, and patients every day. We care more about patient outcomes, doctor success, teammate growth, meaningful relationships, and the communities we serve. By combining clinical excellence with a people-first culture, we create an environment where specialists can build rewarding careers while making a lasting impact.

At Specialized Dental Partners, you'll find more than a job. You'll find a community committed to helping you succeed. From mentorship and career development to clinical collaboration and leadership opportunities, we are committed to helping our people grow personally and professionally.

If you're looking for an organization where your expertise is valued, your growth is supported, and your work makes a meaningful difference, we'd love to meet you!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $55,000 - $65,000 /annually based on full-time employment. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

#LI-DNI