Organizational Change Management/Training Coordinator

Job Title: Organizational Change Management (OCM)/ Training Coordinator

Reports to: VP, Organizational Change Management

Function/Department: Global Vertiv

Location: Westerville, OH

Vertiv, an $8.0B global organization with more than 37,000 employees, designs, builds and services critical infrastructure that enables vital applications for data centers, communication networks, and commercial and industrial facilities. We support today’s growing mobile and cloud computing markets with a portfolio of power, thermal and infrastructure management solutions.

Job Summary

The Organizational Change Management (OCM)/ Training Coordinator supports the design, development, and delivery of training programs and communications materials for the Global Product Development Office (GPDO). This role focuses on creating clear, impactful training materials, communications, process change assets and enablement solutions that ensure the adoption and utilization of new and updated systems and processes. The Training and Organizational Change Coordinator partners with stakeholders to deliver effective learning solutions while supporting project coordination, process documentation activities, and change adoption activities.

Experience and background in learning and development, communications, industrial psychology and/or organizational change management frameworks required.

Responsibilities : [AK1] Training Development and Delivery

Design and deliver training in e-learning, video, instructor-led, and blended formats including job aids, assessments, and learning journeys

Apply instructional design and adult learning principles to build audience-specific content based on learner analysis

Coordinate with Learning & Development and Organizational Change Management (OCM) to publish, test, and maintain content

Communications and Asset Creation

Develop storyboards, scripts, multimedia assets, and communications materials that support change and business objectives

Create scalable, localization-ready content for global audiences

Review and edit all materials for clarity, consistency, accuracy, and accessibility

Project Coordination and Stakeholder Collaboration

Support training and communications activities from design through deployment

Track timelines, milestones, and resources to manage efforts

Partner with OCM, program managers, subject matter experts, and stakeholders to develop and refine materials

Communicate project status, escalate risks and dependencies, and incorporate feedback on time

Team Collaboration and Continuous Improvement

Stay current on instructional design methods, learning technologies, and AI-assisted development tools

Use learner feedback and project outcomes to improve future deliverables

Participate in peer reviews and share best practices, tools, and templates across the team

Requirements : [AK2] [RB3]

Bachelor's degree in Instructional Design, Communications, organizational change management or related field

2-3 years working in a learning or organizational change management capacity, ideally within a transformation initiative

Experience with Organizational Change Management concepts, frameworks, or methodologies

Proficiency in instructor-led and virtual training facilitation for large groups

Ability and desire to work in a rapid environment supporting significant growth and capability building demands

Experience working with Scrum and Agile methods

Experience creating e-learning modules, job aids, work instructions, technical documentation, and assessments

Experience with content creation tools such as Articulate Rise, Storyline, Canva, Adobe Creative Suite, Vyond, and Microsoft Office (particularly PowerPoint and Excel)

Familiarity with Learning Management System platforms (for example, Docebo, Cornerstone, Blackboard, Workday) and basic LMS administration

Familiarity with AI tools and enablement efforts

Strong project coordination skills including planning, multitasking, and meeting deadlines

Effective communication and collaboration skills across multiple business levels, including senior levels

Prosci certification desired

This role is in our Westerville, Ohio headquarters 5 days per week with domestic and international travel up to 25%.

#LI-DS1

[AK1] This section is long but accurate

[AK2] I've cut this section down significantly but I'm sure more could be cleaned up. Thoughts? @Borland, Rachel

[RB3] I think it is good - do you want to add anything about Change in the responsibilities since Change is in the title

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com