Senior Technical Program Manager, AI-Driven CX Improvement
Amazon
Listing collected from Amazon's career site. NextChapter is independent of Amazon.
Austin, TX · Posted November 2, 2026
Just laid off? Start here: a plan for the first weeks
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Where Austin, TX ranks
Where Austin, TX placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for professional services pay after cost of living$168k · of 25
- #1Cities with the most jobs that do not need a four-year degree in the Southwest493 jobs · of 38
- #1Best cities for pay after cost of living in the Southwest$168k · of 15
- #1Best cities for pay after cost of living in Texas$168k · of 8
- #1Best cities for software and engineering jobs in the Southwest1,931 openings · of 33
- #1Best all-round cities for mid-career professionals in the Southwest92 / 100 · of 15
Rankings about data & analytics jobs
- Best cities for data and analytics jobs #1 New York (1,713 openings)
- Best cities for data and analytics pay after cost of living #1 Foster ($232k)
- Most requested AI skills in data and analytics jobs #1 Machine learning engineering (17.1%)
- AI tools named most often in data and analytics jobs #1 Databricks (7.6%)
- Employers with the most data and analytics jobs #1 Amazon (711 roles)
Data & Analytics jobs · Top Data & Analytics employers · All rankings
Pay compared with the market
This listing does not state pay. Across 117 open senior technical program manager listings that state pay, the middle half runs $180,000 to $213,500 and the median is $194,000.
Listed pay is what employers advertise, not what people are paid.
Senior Technical Program Manager salaries by state · Check your own pay
How AI is used in this kind of work
Among computer occupations, all other, AI is already used for a large share of the tasks. Measured exposure for computer occupations, all other: 31% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Amazon has filed 31 layoff notices in the last twelve months, covering 8,668 workers, most recently November 2026. These are public filings with state labor departments, and an open role can sit alongside them. See the filings
About the job
...mechanisms that scale defect elimination beyond what any single team could achieve. The role requires deep technical fluency, strong program management, and the ability to communicate with senior leadership while balancing business needs and technical #J-18808-Ljbffr...