Executive Director

Our Company

Adoration Health

Overview

Executive Director

Locations: Cincinnati, Troy and Xenia, OH

Schedule: Monday-Friday 8AM-5PM

The Executive Director is responsible for the overall performance of all company operations under their supervision. The Executive Director is responsible for the implementation of Company Policies and Procedures, Strategic Plan, and Quality Assurance Initiatives. Will also drive financial performance through superior service delivery recognized by both external and internal stakeholders. The Executive Director will provide leadership support and tools to operations to meet established goals. The Executive Director acts as a liaison with government officials and provider associations and will function as a liaison between operations and the Leadership Team.

Responsibilities

Reviews Operation’s performance/support needs with Executive Management

Analyzes Operations and Branch Staff for alignment with, and promotion of BrightSpring’s vision, mission, and values

Responsible for leading all operations under their supervision to maximize revenue and EBITDA

Responsible for evaluating and implementing corrective action plans to improve the financial performace of each operation that is not meeting it’s financial targets

Participates in the development of annual budgets and operational plans

Provides operations with leadership support and tools to meet established goals

Builds business, increase sales to meet/exceed goals

Reviews Sales Plans and consult with the Corporate Sales Team regarding implementation strategies

Responsible for evaluating potential growth opportunities through expanding services

Coordinates training staff on systems, standard processes, company policies and procedures

Provides Leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomes

Establishes relationships and function as a liaison between operations and the Executive Leadership Team

Assesses processes and performance

Effectively leads and deploys the resource of the Core Team (QAM, HRS, etc) as required to support operations

Assists with process implementation geared to improve performance goals

Provides Support and Supervision to Operation’s with Branch Manager vacancies

Ensures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisition

Other duties as assigned

Qualifications

Bachelor’s Degree in Human Services, Business or a related field; Master’s Degree is preferred

Three to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and people

Three or more years of supervisory experience with at least five direct reports

Outstanding organization and leadership abilities

Excellent communication (oral and written) and public speaking skills

Experience in Home Care or related healthcare field preferred

Proficiency in technology and all Microsoft Office solutions

Working knowledge of Federal, State, and local regulations of the business (area) they are responsible for

Excellent Customer Service skills

Knowledge or previous experience working in an office setting with computers, phones, and other related tasks

Ability to travel 25-50% or as needed

About our Line of Business Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.