Head of Customer Success: Scale Retention & Growth (Remote)
Commerce
Remote · Austin, TX · Posted October 30, 2026
Just laid off? Start here: a plan for the first weeks
Want recruiters in Marketing to be able to find you?
Roles at this level, like this one at Commerce, are often filled through recruiters.
See every open role at Commerce
More in Texas job market · Technology & Software · Marketing jobs
Where Austin, TX ranks
Where Austin, TX placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for pay after cost of living in the Southwest$166k · of 14
- #1Best cities for pay after cost of living in Texas$166k · of 8
- #1Best cities for software and engineering jobs in the Southwest1,878 openings · of 33
- #1Best all-round cities for mid-career professionals in the Southwest92 / 100 · of 14
- #1Best all-round cities for remote workers in the Southwest100 / 100 · of 14
- #1Best all-round cities for AI careers in the Southwest97 / 100 · of 14
Rankings about marketing jobs
- Best cities for marketing jobs #1 New York (1,754 openings)
- Best cities for marketing pay after cost of living #1 San Jose ($204k)
- Most requested AI skills in marketing jobs #1 AI tools in daily work (10.8%)
- AI tools named most often in marketing jobs #1 ChatGPT (1.2%)
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Commerce, a remote-first SaaS commerce platform, is seeking a Manager, Customer Success Management to lead a high-performing team focused on retention, adoption, expansion, and long-term value. You will partner with Sales, Product, Support, Marketing, and Finance to translate...