Head of Customer Success & Growth (SaaS)
Crystal PM
Austin, TX · Posted October 29, 2026
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Where Austin, TX ranks
Where Austin, TX placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for pay after cost of living in the Southwest$166k · of 14
- #1Best cities for pay after cost of living in Texas$166k · of 8
- #1Best cities for software and engineering jobs in the Southwest1,878 openings · of 33
- #1Best all-round cities for mid-career professionals in the Southwest92 / 100 · of 14
- #1Best all-round cities for remote workers in the Southwest100 / 100 · of 14
- #1Best all-round cities for AI careers in the Southwest97 / 100 · of 14
Rankings about marketing jobs
- Best cities for marketing jobs #1 New York (1,754 openings)
- Best cities for marketing pay after cost of living #1 San Jose ($204k)
- Most requested AI skills in marketing jobs #1 AI tools in daily work (10.8%)
- AI tools named most often in marketing jobs #1 ChatGPT (1.2%)
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Crystal PM is seeking a player-coach leader to build and run our Customer Success organization. You will own retention, implement health scoring and renewal plays, and personally manage high-touch accounts while hiring and mentoring a growing CS team. You'll shape the...