Level II Claims Adjuster
Amwins Group
6201 West Plano Parkway Suite 225 Plano, Texas 75093 · Posted September 23, 2026
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How AI is used in this kind of work
AI use among claims adjusters, examiners, and investigators is little observed so far. Measured exposure for claims adjusters, examiners, and investigators: 8% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Amwins Specialty Auto is seeking career-oriented candidates to join a claims team within our rapidly growing company. As a Level II Claims Adjuster , you will investigate 3rd party injury related liability claims in accordance with company procedures.
In the fast-paced environment of auto claims this role requires strong oral, written, analytical, decision making and organizational skills and lends itself to considerable career growth potential. Along with competitive salary, Amwins Specialty Auto offers a full range of benefits including insurance, retirement, and educational reimbursement programs. Amwins Specialty Auto is part of Amwins Group, the largest specialty broker in the United States, with over $14 billion of premium.
Responsibilities:
Establish timely contact with all applicable parties to a claim (insureds, drivers, witnesses, etc.), gathers facts of the loss and clearly explains the claims process
Assess coverage, identifying and addressing potential coverage issues
Determine liability and document the claim file with details of the claim investigation
Communicate to applicable parties the rationale behind coverage or liability decisions
Document information obtained regarding damages and resolve within assigned authority limits
Manage the assignment of claims to material damage handling units for inspection or repairs
Investigate, evaluate and resolve unrepresented and attorney represented bodily injury claims
Maintain file notes and correspondence while performing multiple tasks associated with a fast-paced environment
Manage reserve adequacy throughout the life of the claim
Alert claims supervisor in the event of potential fraud, recovery, or severity escalation in the claim
Ensure timely and cost-effective claim resolution
Qualifications:
2-5 years of P&C adjusting experience
Must be fluent in English, fluent in Spanish is preferred
Bachelor’s degree or above preferred
Must have a current/active Texas adjuster’s license
Must obtain Florida adjuster license after hire
Bodily Injury experience preferred
Ability to multi-task in a fast-paced environment
Strong communication skills and ability to clearly document and communicate the basis for decisions made
Excellent written skills that demonstrate clear, professional and succinct communications for file documentation, internal communications and external correspondence
Strong organizational and time-management skills
Courteous and professional telephone communications
Ability to work in a team environment and maintain calm demeanor even during heated circumstances
The Amwins Advantage: Benefits & Perks Available to Full-Time US Based Employees
Medical, Dental, Vision available your first day of employment
Choice of medical plans through Blue Cross Blue Shield; Kaiser available for CA employees
Mental health support including:
Virtual therapy
Digital coaching
24/7 EAP counseling
Company-paid Basic Life & AD&D Insurance, Short-Term Disability, and Employee Assistance Program
Health Savings Account with company contributions
Health Care FSA, Dependent Care FSA, and Commuter Benefits
Parental Leave and Adoption Assistance
Voluntary coverage options:
Life Insurance
Critical Illness
Accident
Identity Theft Protection
Retiree medical benefits available for Medicare-eligible retirees
401(k) with company match
Generous Paid Time Off and Company Holiday Schedule
Collaborative, continuing education focused work environment
Career advancement opportunities