Claims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuster
Liberty Mutual Insurance
Plano, TX · Posted October 13, 2026
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Where Plano, TX ranks
Where Plano, TX placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #3Best cities for pay after cost of living in the Southwest$141k · of 15
- #3Best cities for pay after cost of living in Texas$141k · of 8
- #5Best all-round cities for mid-career professionals in the Southwest60 / 100 · of 15
- #5Best all-round cities for AI careers in the Southwest70 / 100 · of 15
- #8Best cities for software and engineering jobs in the Southwest237 openings · of 33
- #8Best all-round cities for new graduates in the Southwest50 / 100 · of 15
Rankings about legal jobs
- Best cities for legal jobs #1 New York (854 openings)
- Best cities for legal pay after cost of living #1 San Mateo ($238k)
- Most requested AI skills in legal jobs #1 AI tools in daily work (3.9%)
- Employers with the most legal jobs #1 Morgan & Morgan (195 roles)
How AI is used in this kind of work
AI use among claims adjusters, examiners, and investigators is little observed so far. Measured exposure for claims adjusters, examiners, and investigators: 8% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.