Director of Human Resources

The Opportunity

An established healthcare organization in Southeastern Massachusetts is seeking an experienced Director of Human Resources to provide leadership across HR Business Partner operations, employee and labor relations, performance management, and workforce initiatives.

This is a highly visible, hands-on leadership opportunity for an accomplished HR professional who enjoys building relationships, solving complex problems, and partnering closely with operational and clinical leaders.

Reporting to the Vice President of Human Resources, the Director will play an important role in strengthening HR support across the organization, with particular emphasis on Nursing and other clinical departments.

The successful candidate will bring sound judgment, strong interpersonal skills, and meaningful experience working in a unionized environment.

Key Responsibilities

HR Leadership & Business Partnership

Lead, coach, and develop a team of HR Business Partners, ensuring consistent and responsive support across the organization.

Serve as a trusted advisor to senior executives, Nursing leadership, and operational managers.

Strengthen HRBP capabilities, accountability, and effectiveness.

Provide practical guidance on employee relations, organizational changes, and workforce challenges.

Labor & Employee Relations

Serve as a key resource on collective bargaining agreement interpretation, administration, and compliance.

Support grievance investigations, documentation, and resolution.

Lead complex and sensitive employee investigations, including workplace conduct, harassment, and disciplinary matters.

Advise leaders on progressive discipline, performance issues, and employment practices.

Partner closely with Nursing leadership on employee relations and workforce issues in a 24/7 clinical environment.

Performance Management & Employee Development

Lead the ongoing development and implementation of performance management practices.

Coach managers on effective feedback, documentation, corrective action, and employee development.

Promote consistency and accountability across departments.

Identify training opportunities for managers and HR Business Partners.

Talent Management, Engagement & Retention

Partner with leadership on workforce planning, recruitment strategies, and succession planning.

Support recruitment activities for assigned departments, including Nursing.

Analyze workforce trends, turnover, and engagement data to identify opportunities for improvement.

Help develop targeted retention and employee engagement initiatives.

Collaborate with clinical and operational leaders to strengthen the employee experience.

Qualifications

Bachelor's degree in Human Resources, Labor Relations, or a related field.

Minimum of seven years of progressive HR experience, including experience in a unionized environment.

At least three years in a senior HR Business Partner, HR Manager, or comparable leadership position.

Strong knowledge of employee relations, labor relations, collective bargaining agreements, and employment law.

Demonstrated experience leading complex employee investigations.

Proven ability to establish credibility and productive working relationships with senior leadership.

Healthcare experience strongly preferred, particularly within a hospital or clinical environment.

Experience leading HR professionals and supporting Nursing or other clinical teams desirable.

SHRM-SCP or SPHR certification preferred.

The Ideal Candidate

We are seeking a collaborative, approachable, and confident HR leader who combines strategic thinking with a willingness to remain directly involved in the work.

This individual will be comfortable navigating complex employee relations matters, influencing leaders at all levels, and providing practical solutions in a fast-paced healthcare environment.

Success will require excellent judgment, discretion, strong communication skills, and a genuine commitment to supporting employees and the leaders who serve them.