Team Lead

Recruiting Firm, Riderflex has been hired by our client, 6 Brick's LLC , to find their Team Lead!

Company: 6 Brick's LLC Industry: Cannabis Retail Title: Team Lead Location: Springfield, MA (on-site) Type: Full-Time, W-2 Compensation: $20.00 per hour, plus tips

Benefits:

Medical, dental and vision insurance after 90 days

Eligible for the annual bonus pool, prorated from your start date

Paid time off

Employee discount

About the Role:

This is a leadership role, not a senior Budtender role.

6 Brick's is a premier Springfield dispensary with high daily customer volume, and the Team Lead runs the floor. You will open and close the store, lead and coach Budtenders, keep transactions and inventory accurate, and keep the shift moving when it gets busy.

The job is both front of house and back of house. Some of your day is with customers and on the register. The rest is coaching, performance tracking, product and terpene education, inventory support, compliance, and the administrative work that keeps a dispensary running clean.

If you are ready to step into real leadership in cannabis and grow toward Retail Manager, Inventory Manager or General Manager, this is a seat with a path.

What You'll Do

Shift leadership

Open and close the dispensary and run day-to-day floor operations

Lead the store in the absence of senior management

Manage shift coverage and respond to callouts

Train and onboard new team members

Make sound decisions under pressure and keep the team calm when it is busy

Coaching and accountability

Oversee Budtender performance and monitor customer interactions

Coach employees directly and provide input for performance evaluations

Track write-ups related to uniform, performance and attendance

Reinforce accountability, professionalism and adherence to policy

Support employee development and product knowledge, including terpenes and cannabinoids

Operations, cash and compliance

Manage cash handling, register reconciliation, safe counts and daily financial reporting

Process returns and exchanges accurately

Support inventory accuracy, receiving and cycle counts

Follow bag-to-screen and scanning procedures precisely

Maintain compliance with Massachusetts CCC regulations and company SOPs

Handle customer complaints and escalations professionally

What We're Looking For

Required

Must be 21 years of age or older

Must pass all state-required background checks and CCC badging

Ability to lift up to 50 lbs

High school diploma or GED

Previous experience as a Team Lead, Shift Lead, Supervisor or similar leadership role

Availability for closing shifts, weekends and holidays. Our busiest days include 4/20, Green Wednesday and Black Friday

Strong math skills for cash handling and reconciliation

Excellent communication skills and attention to detail

Strongly preferred

Cannabis industry experience

Hands-on METRC experience

Dutchie POS experience

1 to 3 years of retail supervisory experience

Working knowledge of state and local regulatory guidance, with the ability to interface with the CCC if needed

Proficiency with Microsoft Office and comfort learning new software

How You Work

6 Brick's operates on continuous improvement, which means standards can change as regulations and operations evolve. The strongest candidates for this role:

Open to feedback and able to apply coaching quickly

Comfortable giving direct feedback and holding teammates accountable

Work collaboratively with leadership and bring solutions, not just problems

Stay organized, accurate and composed in a fast-paced, regulated environment

About 6 Brick's LLC:

6 Brick's is here to inspire our community through people, plant and purpose, while being a good neighborly partner. We have a clear vision to connect people and product for the best experience every time.

6 Brick's is a family business, and it shows even in the name: 6 Brick's, one for each member of the Shubrick Family, four of whom serve on the executive board. Our CEO and Founder, Payton Shubrick, wanted her family at the forefront of what 6 Brick's is and will become, and wanted to prove there is space in this industry for a family-owned and Black-owned dispensary. Her commitment to her family mirrors her commitment to the City of Springfield. As a Springfield native, showing up for her community matters to her. 6 Brick's is a business that brings people into the city and makes them want to stay a while.

About Recruiting Firm, Riderflex:

Riderflex is a top-rated national recruiting firm, serving small to large companies globally. Our services range from C-Level Executive Search to Mass Volume Associate Level Hiring, catering to all functions and industries. We specialize in an executive recruiting process that involves vetting candidates through video interviews conducted by seasoned C-level executives.

Furthermore, we are renowned for our unique approach in finding the perfect fit for both clients and candidates. With a strong emphasis on cultural analysis and an executive recruiting process led by C-level experts, we excel in understanding and meeting specific industry needs.

Our mission is to create dynamic work environments, driven by our commitment to excellence in recruiting, consulting, and candidate services. At Riderflex, we don't just fill positions; we forge lasting relationships that propel businesses and careers forward.

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