Assistant Branch Manager II - Bilingual Preferred (English/Spanish)

Company Overview

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!

Position Overview

The Bilingual Assistant Branch Manager is responsible for supporting the Branch Manager in achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth.

What you’ll do:

Create a positive environment for branch associates which encourages teamwork in alignment with SiteOne DNA.

In collaboration with the Branch Manager, lead a team and recruit top talent to determine individual strengths and weaknesses of branch associates.

Actively coach and mentor branch associates to achieve high performance and to facilitate their long-term career development at SiteOne.

Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success.

Promote an incident-free environment by emphasizing safety daily through leading by example.

Encourage a strong safety culture through workplace organization, training and executing policies.

Implement strategy to achieve goals and monitor key performance metrics to assess daily, weekly and monthly progress and to track improvement initiatives.

Work with Branch Manager to review performance metrics to track progress and continuously adjust strategies to achieve area goals in light of changing market conditions.

Partner with branch leadership to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation.

May include direct supervision of associates.

Skills We Are Seeking

3 to 5 years of experience in retail nursery, irrigation and/or landscape industry preferred

3 to 5 years of managerial experience including leadership, issue management, motivation and team building preferred

Bilingual Proficiency - candidates who are conversational in English/Spanish preferred

Demonstrates exceptional customer service to all SiteOne customers

Responds to and resolves more complex questions and issues, utilizing experience and greater knowledge of products and customer base

Proactively identifies and capitalizes on opportunities to grow sales with current and potential customers

Understanding of sales and operations planning process

Excellent communication, customer service and leadership skills

Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working

Working knowledge of accounting fundamentals

Knowledge of market preferences, competition, regulations and trends

Higher education degree preferred

High School or secondary diploma or equivalent required

Compensation & Benefits SiteOne offers a competitive compensation and benefits package designed to support the well-being of our associates. Benefits for benefit-eligible associates may include:

Competitive Compensation

Medical, Dental and Vision plans

Paid Time Off, Paid Holidays

DailyPay available!

401k with company match

Tuition Reimbursement

Lucrative Associate Referral Program

Company Apparel and Work Boot Vouchers

Opportunity for Advancement

Paid Training and Business Certifications Available

Free Counseling Services/Employee Assistance Program

Life Insurance and Short- and Long-Term Disability Insurance

Product Discounts

Most Branches never work Sundays!

What This Job Description Covers The information contained here is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.

Our Commitment to Equal Opportunity SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne—including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination—will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

Avoiding Recruiting Scams Your safety matters to us. To make sure you’re interacting with a real SiteOne hiring team member, here’s how to protect yourself from recruiting scams:

We will never ask for payment, sensitive personal information, ID documents over email, messaging apps, or text.

All open positions will be posted on our official careers page: careers.siteone.com

Any email you receive will be sent from a @siteone.com email address.

If you receive outreach that seems unusual, please contact Recruiting@siteone.com to confirm.

Compensation Transparency Starting pay will depend on factors such as location and experience and will always meet or exceed applicable state and local minimum wage laws.

The Bilingual Assistant Branch Manager is responsible for supporting the Branch Manager in achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth.

What you’ll do:

Create a positive environment for branch associates which encourages teamwork in alignment with SiteOne DNA.

In collaboration with the Branch Manager, lead a team and recruit top talent to determine individual strengths and weaknesses of branch associates.

Actively coach and mentor branch associates to achieve high performance and to facilitate their long-term career development at SiteOne.

Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success.

Promote an incident-free environment by emphasizing safety daily through leading by example.

Encourage a strong safety culture through workplace organization, training and executing policies.

Implement strategy to achieve goals and monitor key performance metrics to assess daily, weekly and monthly progress and to track improvement initiatives.

Work with Branch Manager to review performance metrics to track progress and continuously adjust strategies to achieve area goals in light of changing market conditions.

Partner with branch leadership to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation.

May include direct supervision of associates.

3 to 5 years of experience in retail nursery, irrigation and/or landscape industry preferred

3 to 5 years of managerial experience including leadership, issue management, motivation and team building preferred

Bilingual Proficiency - candidates who are conversational in English/Spanish preferred

Demonstrates exceptional customer service to all SiteOne customers

Responds to and resolves more complex questions and issues, utilizing experience and greater knowledge of products and customer base

Proactively identifies and capitalizes on opportunities to grow sales with current and potential customers

Understanding of sales and operations planning process

Excellent communication, customer service and leadership skills

Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working

Working knowledge of accounting fundamentals

Knowledge of market preferences, competition, regulations and trends

Higher education degree preferred

High School or secondary diploma or equivalent required