Supervisory Equal Opportunity Investigator - Charge Receipt and Technical Information Unit (CRTIU) (GS-13)

Summary

As a Supervisory Equal Opportunity Investigator (CRTIU) at the GS-1860-13, you will be part of the El Paso Area Office, Dallas District Office, Office of Field Programs, U.S. Equal Employment Opportunity Commission. If selected, you will be responsible for providing technical advisory services related to intake to subordinate staff and for serving as the initial point of contact for Charging Parties.

Duties

Supervises and provides substantive investigative, technical, and administrative guidance to staff of the intake unit, including staff on rotational assignment to the intake unit, including investigators. Directs, coordinates, and oversees work of subordinates, and ensures work is appropriately performed through other enforcement supervisors and teams in carrying out the mission of the EEOC. Oversees the initial assessment of all new charges, focusing on the appropriate categorization of charges following the Priority Charge Handling Procedures (PCHP) and identification of Commission priorities Evaluates performance of subordinates and provides input for performance evaluations of all investigators who serve on Charge Receipt and Technical Information Unit (CRTIU) rotations. Serves as the primary point of contact for substantive technical questions from the public, employer community, or other stakeholders.

Qualifications

For the GS-13: You must have at least one year of specialized experience equivalent to the GS-12 level in or related to the work of this position, serving as an investigator with responsibility for interviewing and counseling members of the public; preparing, planning, conducting, and/or coordinating investigations, including collecting and analyzing data pertaining to complaints; and communicating with government or employer representatives and witnesses related to the investigation, as appropriate. Demonstrated ability to supervise staff and lead, or effectively manage, complex programs. Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS-13 level. Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There are no educational requirements for this position.

How you will be evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Once the application process is complete, your resume and supporting documentation will be reviewed to determine whether you meet the minimum qualifications and eligibility requirements outlined in this announcement. A Subject Matter Expert (SME) or SME Panel will be utilized to assist in the technical evaluation of candidates' qualifications. Applicants who meet these requirements will be certified and referred to the selecting official Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Analytical Skill Enforcement of Employment Laws Knowledge of EEOC laws Oral and Written Communication All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ Equal Employment Opportunity The United States government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

How to apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 11/10/2026 to receive consideration. To view the Assessment Questionnaire before applying online, click on this link: https://apply.usastaffing.gov/ViewQuestionnaire/13105150 To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into https://login.usajobs.gov/Access/Transition select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. ADDITIONAL INFORMATION: The EEOC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the HR Specialist listed in this vacancy. The decision on granting reasonable accommodation will be made on a case-by-case basis. TTY users may contact us via the Federal Relay Service, 1-800-669-6820.

Other information

Relocation expenses will not be paid. You will be expected to report to the duty station listed on this announcement. This job opportunity announcement may be used to fill additional similar vacancies across the EEOC. If you are unable to apply online or need to fax a document that you do not have in electronic form, please refer to the agency contact information. All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with the EEOC. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow the EEOC to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.