Operations Supervisor Full-Time - TForce Freight
TFI International
Madison, WI · Posted October 28, 2026
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Where Madison, WI ranks
Where Madison, WI placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #8Best all-round cities for new graduates in the Great Lakes49 / 100 · of 16
- #8Best all-round cities for remote workers in the Midwest57 / 100 · of 20
- #8Best all-round cities for remote workers in the Great Lakes57 / 100 · of 16
- #10Cities with the most jobs that do not need a four-year degree in the Great Lakes56 jobs · of 36
- #11Best cities for entry-level jobs that want AI skills in the Great Lakes4% · of 38
- #11Best all-round cities for new graduates in the Midwest51 / 100 · of 20
Rankings about operations jobs
- Best cities for operations jobs #1 New York (1,429 openings)
- Best cities for operations pay after cost of living #1 Reston ($177k)
- Most requested AI skills in operations jobs #1 AI tools in daily work (2.5%)
- AI tools named most often in operations jobs #1 Claude (0.28%)
- Employers with the most operations jobs #1 Amazon (1,480 roles)
How AI is used in this kind of work
AI use among cargo and freight agents is little observed so far. Measured exposure for cargo and freight agents: 2% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Job Title : Supervisor, Service Center
Job Summary:
This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to develop action plans and improve service level results. The Service Center Supervisor oversees staff within the department.
Job Responsibilities:
Work with other managers to coordinate hiring and promotion decisions.
Work with other managers to ensure adherence to labor agreements and address grievances.
Participate in new hire orientation meetings and conduct safety and quality training.
Determine employee training needs and provide feedback and support.
Conduct performance evaluations and resolve individual and group performance issue.
Builds labor relations by interacting with labor officials and unionized employees and addressing and resolving requests and situations.
Coaches and develops others using career development processes and tools.
Job Requirements:
U.S. citizen or otherwise authorized to work in the U.S.
High school diploma, GED, or international equivalent
Strong communication skills
Bachelor's Degree (or internationally comparable degree) - Preferred
Previous dock operations experience - Preferred
Supervisory experience in the transportation industry - Preferred