Training Manager - Operation Support
Service Corp Intl
Houston, TX · Posted November 3, 2026
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November 2026
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How AI is used in this kind of work
Among training and development managers, AI is already used for a large share of the tasks. Measured exposure for training and development managers: 38% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Our associates celebrate lives. We celebrate our associates.
This role designs and conducts Corporate’s Cemetery Operations Support Department employee training programs, both in person and virtually. Monitoring and reporting the effectiveness of employee training during the orientation period and for career development is expected. Ability to communicate with a variety of stakeholders, initiate employee training best practices and travel is required.
Training Manager - Operation Support
JOB RESPONSIBILITIES
Determines training objectives and communicates goals
Develops training documentation, presentations and support materials
Delivers training on all related subjects for the process, application or system
Manages training schedules and calendars
Works with Managers to make all necessary training preparations, including securing rooms, projectors, meals, etc.
Coordinates printing and shipping of training materials to field locations for on-site training classes
Supports requests for training
Administers tests to determine effectiveness of training
Completes reports to document employee training, dates, place of training, topics covered and any follow-up items required and completed
Conducts refresher training as needed
Conducts new enhancement training
May lead and direct the work of others including creating and managing schedules for trainers
This is not intended to be an all-inclusive list of the essential functions or duties related to this job
MINIMUM Requirements
Education
Bachelor’s degree in a related field
Certification/License
Valid state driver’s license in good standing
Experience
Five (5) years of experience in training development and training delivery
Advanced working experience in Microsoft Office and business applications
Supervisory experience preferred
Knowledge, Skills and Abilities
Ability to quickly learn and understand business practices and procedures
Ability to work independently and reach goals
Ability to handle multiple deadlines and projects
A wide degree of creativity and latitude is expected
Ability to travel as needed
Work CONDITIONS
Work Environment
Work indoors during all seasons and weather conditions
Local and/or multiple location traveling required
Comply with Corporate dress code policy
Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings frequently
Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Lifting of boxes, laptops, etc. up to 10 pounds
Work Hours
Working beyond “standard” hours as the need arises
Travel 30%
Postal Code: 77019
Category (Portal Searching): Human Resources
Job Location: US-TX - Houston