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Training Manager - Operation Support

Service Corp Intl

Houston, TX · Posted November 3, 2026

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About the job

Our associates celebrate lives. We celebrate our associates.

This role designs and conducts Corporate’s Cemetery Operations Support Department employee training programs, both in person and virtually. Monitoring and reporting the effectiveness of employee training during the orientation period and for career development is expected. Ability to communicate with a variety of stakeholders, initiate employee training best practices and travel is required.

Training Manager - Operation Support

JOB RESPONSIBILITIES

Determines training objectives and communicates goals

Develops training documentation, presentations and support materials

Delivers training on all related subjects for the process, application or system

Manages training schedules and calendars

Works with Managers to make all necessary training preparations, including securing rooms, projectors, meals, etc.

Coordinates printing and shipping of training materials to field locations for on-site training classes

Supports requests for training

Administers tests to determine effectiveness of training

Completes reports to document employee training, dates, place of training, topics covered and any follow-up items required and completed

Conducts refresher training as needed

Conducts new enhancement training

May lead and direct the work of others including creating and managing schedules for trainers

This is not intended to be an all-inclusive list of the essential functions or duties related to this job

MINIMUM Requirements

Education

Bachelor’s degree in a related field

Certification/License

Valid state driver’s license in good standing

Experience

Five (5) years of experience in training development and training delivery

Advanced working experience in Microsoft Office and business applications

Supervisory experience preferred

Knowledge, Skills and Abilities

Ability to quickly learn and understand business practices and procedures

Ability to work independently and reach goals

Ability to handle multiple deadlines and projects

A wide degree of creativity and latitude is expected

Ability to travel as needed

Work CONDITIONS

Work Environment

Work indoors during all seasons and weather conditions

Local and/or multiple location traveling required

Comply with Corporate dress code policy

Work Postures

Sitting continuously for many hours per day, up to 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Lifting of boxes, laptops, etc. up to 10 pounds

Work Hours

Working beyond “standard” hours as the need arises

Travel 30%

Postal Code: 77019

Category (Portal Searching): Human Resources

Job Location: US-TX - Houston