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Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our New York office.

At First Citizens Bank, we're committed to helping our clients achieve their ambitions, and we bring that same commitment to our associates. For more than 125 years, our relationship-based culture has created opportunities to build lasting connections, grow professionally and make a meaningful impact for our clients, communities and one another.

The Product Owner - FX Product Development supports the execution of the Bank’s Foreign Exchange (FX) product development strategy, with a focus on building new capabilities, enhancing the client experience, and modernizing products, platforms, and business processes. As a member of the Change the Bank team, this role combines hands-on product management with strategic business transformation and client engagement. The specialist serves as the day-to-day product management representative for assigned initiatives, translating business objectives and client needs into actionable requirements and supporting execution across agile delivery teams.

The position requires collaboration with clients, Sales, Trading, Operations, Technology, Middle Office, and other cross-functional stakeholders to understand business challenges, evaluate solutions, and deliver capabilities that support business growth and operational efficiency.

A successful candidate will demonstrate strong analytical and problem-solving skills, commercial awareness, client-facing communication skills, independent execution, and the ability to proactively manage requirements, risks, and dependencies while escalating material decisions appropriately.

Responsibilities & Qualifications

Product Ownership & Requirements

Own and prioritize the product backlog, ensuring requirements are clearly defined and development-ready.

Lead backlog refinement and requirements discussions, ensuring user stories, business rules, and acceptance criteria are clearly defined and aligned with end-to-end business processes.

Translate business and client needs into actionable user stories and functional requirements.

Partner with Technology and stakeholders to deliver effective product solutions.

Validate delivered functionality and drive continuous improvement.

Agile Delivery & Risk Management

Represent Product in Agile ceremonies and communicate priorities.

Serve as the day-to-day Product Management representative across Agile delivery teams, proactively coordinating dependencies and escalating material risks, issues, and decisions to senior Product Management.

Partner with delivery teams to support execution and release readiness.

Identify and resolve risks, issues, and dependencies impacting delivery.

Support testing, defect management, and implementation activities.

Stakeholder & Client Engagement

Partner with clients and business teams to understand needs and opportunities.

Participate directly in client discovery and solution discussions, translating client needs into actionable product requirements that support digital transformation and new FX capabilities.

Gather and document requirements through meetings and discovery sessions.

Translate feedback into product enhancements and priorities.

Build strong relationships across business and technical stakeholders.

Strategic Product Development

Support execution of the FX product strategy and roadmap.

Contribute to product prioritization and future-state planning.

Monitor industry trends, market developments, and emerging technologies.

Recommend enhancements that drive innovation, efficiency, and growth.

Basic Requirements:

Minimum Required Education and Experience: Bachelor's Degree and 1 years' experience in financial services and product management/development OR High School Diploma or GED/Equivalent and 5 years' experience in financial services and product management/development.

Required Area of Experience:

Experience in financial services and product management/development.

Experience gathering, analyzing, and documenting business requirements, including user stories and acceptance criteria.

Experience collaborating with cross-functional stakeholders.

Demonstrated ability to communicate effectively with business stakeholders and participate confidently in client-facing discussions.

Strong analytical, organizational and problem-solving skills.

Ability to independently manage assigned responsibilities, balance competing priorities, and proactively identify and communicate issues.

Preferred Area of Experience:

2-3 years of experience in financial services and product management/development.

Knowledge of Foreign Exchange products, markets, trading instruments, payments, treasury services, commercial banking, or related financial products.

Experience serving as a product owner or product manager within an agile delivery organization.

Experience working directly with banking clients to gather requirements, evaluate solutions, or support product implementations.

Proficiency with Jira.

Understanding of end-to-end banking processes, including client onboarding, transaction processing, and operational workflows.

Strong stakeholder management and presentation skills.

Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or equivalent product management certification.

#hybrid

Additional Information

For New York, the base pay for this position is generally between $94,200 - $125,600. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .