Pharmacy Site Director

Title: Site Director

Reports to: Director of Pharmacy Operations, Community Pharmacy Cooperative (CPC)

Classification: Manager

Location: Washington D.C. (Onsite)

Organization Summary:

Community Care Cooperative (C3) is a 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.

Job Summary:

The Site Director will be part of the Community Pharmacy Cooperative (CPC) Pharmacy Management Team and assist with the development of Pharmacy goals and objectives for the health center pharmacy programs. As an integral member of the health center management team the Site Director of Pharmacy, Health Center Pharmacy, is responsible for direct day-to-day oversight of the health center pharmacy and serves as the Pharmacist in Charge (PIC). The Site Director will oversee daily operations and financial management of the health center pharmacy, managing to plan. The Site Director of Pharmacy, Health Center Pharmacy reports directly to the Director of Pharmacy Operations, CPC, and has a matrix relationship to Health Center Site leadership.

Responsibilities:

Manage the day-to-day pharmacy/clinical/business operations of the Health Center Pharmacy

Oversee PBM and third-party agreements and monitoring with adherence criteria

Supervises and coaches the pharmacists and the pharmacy technicians to maintain a competent staff to manage the daily workflow of the health pharmacy

Oversees purchasing of the outpatient pharmacy inventories in order to control costs while meeting outpatient pharmacy dispensing needs

Oversees the health center’s 340B program with purchasing and management. Works with CPC & C3 as well as Health Center Leadership as a resource for the program for the covered site entity.

Develops Policies and Procedures and manages the health center pharmacy in line rules and regulations of the appropriate regulatory bodies for retail pharmacy services

Works with finance personnel to develop and oversee monthly accounting reports for health center pharmacy

Will present health center pharmacy service line reports to the Director and CPC pharmacy meetings as applicable

Works with the health center and leadership of the health center to meet the pharmacy needs of both the health center and the patients in a patient-centric approach

Maintains strict adherence to the Confidentiality policy

Works with the Director to develop planning and strategy for the health center pharmacy services

Incorporates C3/CPC, Mission Statement and Goals into daily activities

Complies with all Policies

Complies with behavioral expectations of the department and health center

Maintains courteous and effective interactions with colleagues and patients

Demonstrates an understanding of the job description, performance expectations, and competency assessment

Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards

Participates in departmental and/or interdepartmental quality improvement activities

Participates in and successfully completes Mandatory Education

Performs all other duties as needed or directed to meet the needs of the department

Required Skills:

Minimum of 5 years of retail/outpatient pharmacy experience as a supervisor or manager

Requires strong interpersonal skills to work effectively with the health center staff in making recommendations, assisting in resolving problems concerning the provisions of health center pharmacy services, supervising, training, and motivating staff to excel

Desired Other Skills:

Experience working with a Medicaid population is strongly preferred

Experience working with Federally Qualified Health Centers is strongly preferred

Demonstrated success in working as part of a multi-disciplinary team including communicating and working with Providers, Social Workers, Community Health Workers and other health care teams.

Clinical, business and analytical skills

Direct experience in working with Medicaid and Medicare programs and PBM and Third-Party insurance groups

Knowledge and experience with 340B programs and oversight

Knowledge of regulatory bodies such as but not limited to the Washington D.C. Board of Pharmacy and Department of Public Health and DEA

Requires strong computer proficiency and experience with Microsoft based office tools (Excel, Word, Power Point etc.)

Bi-lingual preferred

Experience with anti-racism activities, and/or lived experience with racism is highly preferred

Must be flexible and adaptable to change

Demonstrate the ability to work independently exemplifying a high level of problem-solving/decision-making skill sets

Must demonstrate excellent interpersonal communication skills

Possess the ability to understand and communicate multifaceted verbal information to providers, health center staff, patients, and families

Additional qualities that would be a good fit for our team include: enthusiasm and passion for helping patients, genuine spirit, kind, and empathetic nature, and one who embraces a ‘go with the flow’ mentality

Experience using appropriate technology for work-based communication

Qualifications:

Current, active Washington D.C. Pharmacist license is required

Bachelor's degree in pharmacy (RPh) or Pharmacy doctoral degree (PharmD) form an accredited Pharmacy College or University is required

Benefits:

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Dependent Care Flexible Spending Account (DCFSA)

Short-Term Disability Insurance

Long-Term Disability Insurance

Basic Life Insurance

Accidental Death & Dismemberment

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Tuition Reimbursement

403(b) Retirement Plan

** In compliance with Infection Control practices, we require all employees to be vaccinated consistent with applicable law. **