Forward Deployed Infrastructure Engineer (Document AI)
ScrumAID
San Francisco, CA · Posted November 1, 2026
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How AI is used in this kind of work
Among software developers, AI is already used for some of the tasks. Measured exposure for software developers: 29% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
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About the job
A venture-backed document AI company sells to large enterprises that often want the software running inside their own cloud accounts or data centers. It needs an infrastructure engineer to get those installations working, from private cloud networks all the way to bare-metal servers, while talking directly to customers’ IT, security and platform staff.
Responsibilities
Lead each customer installation from planning and configuration to testing and rollout, across private-cloud and on-premises setups
Work with enterprise engineering teams in shared channels and on calls, and sometimes on site at their offices
Resolve environment-specific issues, for example incorrectly configured Kubernetes clusters, unusual permission setups in cloud identity systems and network faults
Create monitoring, telemetry and automation that convert bespoke installations into standard patterns reused for later customers
Learn the hardware that runs the company’s machine learning models so they can be deployed onto infrastructure the customer controls
Qualifications
Three or more years as an infrastructure, DevOps or site reliability engineer
Deep production experience with Kubernetes and Terraform
Strong grounding in AWS, GCP or Azure, networking and infrastructure as code
Ownership of core Kubernetes or cloud platform work at a high-bar startup or technology company
Clear, structured communication when diagnosing problems live with outside engineers
Past work shipping software into customer-controlled environments (BYOC, air-gapped, on-prem) is a strong plus
On-site in the San Francisco Bay Area. H-1B transfers and student-visa sponsorship may be available; new H-1B filings are not supported.