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Remote SMB Customer Success Manager AI-Powered Growth

Balto

New York, NY · Posted November 4, 2026

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November 2026

About the job

...Balto is seeking an SMB Customer Success Manager to own a portfolio of 60 SMB accounts totaling about $1.5M in book of business. This fully remote... ...expansion, adoption, and delivering measurable ROI through AI- driven engagement. You will manage check-ins, business reviews...