Commercial Insurance Account Manager
Capstone Search Group
Listing collected from Capstone Search Group's career site. NextChapter is independent of Capstone Search Group.
Naugatuck, CT · Posted November 2, 2026
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How AI is used in this kind of work
Among insurance sales agents, AI is already used for a large share of the tasks. Measured exposure for insurance sales agents: 32% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
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About the job
[vc_row][vc_column][vc_column_text css=".vc_custom_1793904859509{margin-bottom: 50px !important;}"] Job opening for a Commercial Insurance Account Manager with experience at a retail agency in a lead role, assisting clients with onboarding through the renewal cycle as well as partnering closely with other colleagues in sales, marketing, and administrative support to ensure client service deliverables and renewal timelines are monitored and managed closely.
Location:
Hybrid schedule is available.
Responsibilities:
Client Engagement: Take the lead on incoming calls, inquiries and fulfilling service requests. Gather information on in-force policies, exclusions, and other related questions.
Renewal Prep: Review expiration lists in preparation for client renewals. Prepare and maintain schedules, create summaries and coverage illustrations, prepare proposals and presentations, etc.
Data Management: Maintain and update client files in the agency’s management system.
Contract Review: Review contracts and policy terms/conditions for
Experience: Minimum three (3) years of commercial insurance account management experience on middle market insurance programs, service and renewals. A generalist background with some property and casualty coverage expertise is required as industries will vary from construction to manufacturing and real estate.
Active P&C license is required.
Job Specs: $80k-$95k salary range along with a comprehensive benefits program that includes health insurance, 401k company match, and Paid Time Off. [/vc_column_text][/vc_column][/vc_row]
Tagged as: account manager, agency, casualty, client service, commercial lines, construction, contractors, manufacturing, property, real estate, senior living