Senior Manager, Frameworks and Procedures, U.S. Issuing Financial Crimes Center of Excellence

Senior Manager, 1LoD Frameworks and Procedures, U.S. Issuing Financial Crimes Center of Excellence

The First Line of Defense U.S. Issuing Financial Crimes Center of Excellence is responsible for establishing a robust control foundation for First Line of Defense Financial Crimes Risk Management activities across the company globally, including Anti-Money Laundering, Sanctions, Payments controls, and Anti-Corruption. The team partners closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the First Line’s ability to detect and prevent financial crimes across our lines of business. The team works in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk & Compliance organization.

Job Responsibilities :

The Senior Manager for the Frameworks and Procedures team within Financial Crimes Transformation Strategy supports initiatives that enhance the enterprise’s ability to prevent, detect, and respond to financial crime through process, technology, and governance improvements.

Key responsibilities include:

Support building clear and practical 1LoD Frameworks, Procedures, and operating guidance in accordance with 2LoD policies.

Support the implementation of Financial Crime Risk Management Frameworks and control effectiveness across the organization partnering with First Line Business Unit teams and 2LoD Global Risk and Compliance partners.

Develop and maintain Gap Assessment documentation and support remediation planning.

Support the design, testing, and documentation of AI agents for Financial Crimes Risk Management.

Writing

Support the development of a multi-year plan across multiple workstreams to drive Financial Crimes Transformation and build future-state financial tools and capabilities.

Develop reporting to measure overall program health and proactive issue management, generating actionable insights to support decision-making and drive process improvements.

Support the execution of the Guardian plan for Financial Crimes Risk with focus on Governance and Standard Operationalization.

Minimum Qualifications:

5+ years of experience in a regulated or risk-managed environment (e.g. Financial Crimes Risk Management, Operational Risk, Product Development in Financial Crimes space, Data Governance, etc), preferably within a large, complex financial institution.

Strong analytical skills with the ability to assess processes, identify gaps, and support practical solutions.

Strong communication skills and ability to influence and engage at multiple levels and cross functionally.

Ability to manage deliverables across multiple priorities in a fast-paced, evolving environment.

Proven ability to adapt to change and maintain a constructive, solutions-oriented mindset.

Ability to design and build reports across various tools.

Prior experience in Information Technology Governance preferred.

Understanding of Anti-Money Laundering, sanctions, payments controls, and anti-corruption preferred.

Proficiency in Microsoft Excel and PowerPoint; experience with data visualization, process-mapping, or AI tools is a plus.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.