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About the job

About the Internal Audit Group at American Express

Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

About the Role

Our Internal Audit group is seeking an eager Audit Manager - Enterprise Projects in a hybrid role located in the Phoenix or New York office to help advance and expand audit coverage across enterprise projects and change management. This role will help manage and execute audits, conduct business monitoring, assess key risks and controls, and support remediation and validation activities as needed. The ideal candidate will have strong problem-solving skills, excellent attention to detail, and the ability to communicate audit results effectively.

Serve as Auditor in Charge (AIC) on low-risk audits, managing the audit engagement end-to-end, planning audit projects, defining objectives and scope, and coordinating with control groups, external auditors, stakeholders, and regulators to ensure effective execution; conduct L1 reviews; serve as the primary audit client contact

Analyze / review audit results and documentation to evaluate effectiveness and efficiency, synthesizing audit findings

Lead audit client meetings and walkthroughs

Develop test steps, audit findings, and the audit report in accordance with IAG policies and procedures

Guide team on how to validate and execute corrective actions / Management Action Plans (MAPs) are impactful, sustainable, and improve the control environment of the business unit

Support business monitoring activities with audit leadership, tracking key metrics to identify control issues and trends; stay up to date with evolving industry trends, external news and regulatory changes, and analyze the impact to the business

Delegate tasks to team members; guide auditors in assessing risks, evaluating control design, and executing audit tests; review and provide feedback on work papers

Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices

Conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments

Guide team to proactively and routinely communicate task status, roadblocks, challenges, suggesting potential solutions to the team

Minimum Qualifications

5+ years of audit experience

Prior experience working at a Big Four / G-SIB

Demonstrates strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions

Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities

Applies critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions

Applies control theory and professional auditing practices throughout the audit lifecycle

Understands regulations, regulatory risks, accounting, and financial industry best practices relevant to the business, including emerging technology and data considerations, and incorporates into the audit approach to enhance outcomes

Preferred Qualifications

Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.

Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization

Experience auditing large-scale enterprise projects, transformation initiatives, and change management programs

Strong understanding of project and change management governance, including planning, risk and issue management, implementation readiness, stakeholder impact, and adoption

Familiarity with project and change management methodologies such as PMBOK, Agile, SAFe, or similar frameworks

Project or change management certification such as PMP, CAPM, SAFe, or equivalent

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.