Manager, Terminal/Port Ops
Crowley Government Services
San Juan, PR · Posted November 10, 2026
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About the job
Overview
Who We Are:
Crowley is a privately held, U.S.-owned and operated company serving the maritime, logistics and energy industries with scale in 36 nations and island territories. Our Purpose is to bravely advance what’s possible to elevate people and planet, guided by our values of Integrity, Sustainability and Drive.
With more than $3 billion in annual revenue, our solutions provide integrated supply chains with a commitment to safety and reliability in our ocean and land transportation services and facilities.
We set high standards, operate with discipline, and continuously improve how we work. Performance, operational excellence and innovation drive how we compete, grow and deliver to our customers and partners.
Work Arrangement:
Onsite
What You'll Do:
Responsible for all aspects of the port/terminal facilities, including yard operations, stevedoring, car division, equipment control, intermodal, traffic, maintenance, vessel scheduling, coordination and integration with other departments.
Responsibilities
Key Responsibilities:
Ensure all operations are in compliance with all local and federal entities and all Crowley policies and procedures.
May interact with vessel operations and other terminals for scheduling.
Maintain working relationship with union officials, stewards, employees and non-union personnel through proper administration of all policies and Collective Bargaining Agreement.
Responsibilities may also include trucking operations. Responsible to oversee and participate in hiring, training, and evaluation of personnel.
May also conduct customer tours and sales calls as requested, and by coordinating service requirements for them both directly and indirectly.
Qualifications
Experience:
5 - 10 years related operations experience.
3 - 5 years’ experience in a supervisory or management position.
Experience with administering a CBA may be required.
Education & Credentials:
Bachelor's degree in business, transportation or related field; or a combination of post-high school and equal experience may be substituted for education.
Technical Skills:
Proficient in Microsoft Office products, including Excel, Outlook and Word.
Other:
Bilingual skills may be required. Valid Transportation Worker Identification Card (TWIC) credential is required.
Also, subject to a Motor Vehicle Records (MVR) check to obtain your driving history.
Competencies:
Ability to demonstrate strong communication skills. Ability to apply skill sets and demonstrate proven experience developing, improving and streamlining processes to meet established goals and objectives. Ability to effectively manage projects that may vary in nature and scope.
Working Conditions:
Works both inside an office environment and also outside in conditions of both high and low temperatures. May be exposed to odors, dust, dirt, mechanical hazards, high noise levels and potentially dangerous equipment. Must be able to crouch and stoop to get into areas with restricted headroom and be able to climb ladders. May require extended use of computer keyboard and viewing of computer monitor and ability to sit for long periods of time.
What We Offer?
We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.
Our Total Rewards include:
Competitive pay with recognition programs
Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
Leave and family support: parental leave and sick leave
Learning and growth: access to training and development for continuous skill development
Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
At Crowley, we invest in you—your success, your health, and your future.
Key Responsibilities:
Ensure all operations are in compliance with all local and federal entities and all Crowley policies and procedures.
May interact with vessel operations and other terminals for scheduling.
Maintain working relationship with union officials, stewards, employees and non-union personnel through proper administration of all policies and Collective Bargaining Agreement.
Responsibilities may also include trucking operations. Responsible to oversee and participate in hiring, training, and evaluation of personnel.
May also conduct customer tours and sales calls as requested, and by coordinating service requirements for them both directly and indirectly.
Experience:
5 - 10 years related operations experience.
3 - 5 years’ experience in a supervisory or management position.
Experience with administering a CBA may be required.
Education & Credentials:
Bachelor's degree in business, transportation or related field; or a combination of post-high school and equal experience may be substituted for education.
Technical Skills:
Proficient in Microsoft Office products, including Excel, Outlook and Word.
Other:
Bilingual skills may be required. Valid Transportation Worker Identification Card (TWIC) credential is required.
Also, subject to a Motor Vehicle Records (MVR) check to obtain your driving history.
Competencies:
Ability to demonstrate strong communication skills. Ability to apply skill sets and demonstrate proven experience developing, improving and streamlining processes to meet established goals and objectives. Ability to effectively manage projects that may vary in nature and scope.
Working Conditions:
Works both inside an office environment and also outside in conditions of both high and low temperatures. May be exposed to odors, dust, dirt, mechanical hazards, high noise levels and potentially dangerous equipment. Must be able to crouch and stoop to get into areas with restricted headroom and be able to climb ladders. May require extended use of computer keyboard and viewing of computer monitor and ability to sit for long periods of time.
What We Offer?
We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.
Our Total Rewards include:
Competitive pay with recognition programs
Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
Leave and family support: parental leave and sick leave
Learning and growth: access to training and development for continuous skill development
Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
At Crowley, we invest in you—your success, your health, and your future.