At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Workplace Services supports millions of participants and organizations through retirement, stock plan, and workplace financial solutions. As Director, Strategy & Market Insights, you will lead a team responsible for shaping Workplace’s strategic direction by connecting market intelligence, client insights, competitive analysis, and business strategy. This role plays a critical part in helping leaders make informed decisions about growth opportunities, market positioning, segmentation, pricing, partnerships, and long-term competitive advantage.

Success in this role requires balancing strategic thinking with execution, translating complex qualitative and quantitative insights into clear recommendations that drive business outcomes. You will partner across strategy, analytics, product, sales, marketing, finance, technology, and operations to solve complex challenges, align stakeholders, and advance key executive priorities. This is an opportunity to influence enterprise-level decisions, lead a high-performing team, and help define how Workplace grows and wins in an evolving market.

What you have

Required Qualifications

Bachelor's degree.

10+ years of experience in strategy, management consulting, corporate strategy, market insights, or a related field.

Demonstrated people leadership experience with a track record of coaching, developing, and retaining high-performing teams.

Experience leading enterprise strategy, growth strategy, market assessments, competitive analysis, client insights, segmentation, pricing strategy, partnerships, and/or business case development.

Strong analytical thinking skills with the ability to synthesize quantitative and qualitative information into actionable recommendations.

Demonstrated problem solving capabilities and sound judgment in complex, ambiguous environments.

Exceptional written and verbal communication skills with the ability to influence and align senior leaders.

Strong stakeholder management skills and ability to build collaborative relationships across functions and organizational levels.

Experience developing executive presentations, strategic narratives, and decision-oriented communications.

Ability to manage multiple priorities and deliver results in a fast-paced, matrixed environment.

Preferred Qualifications

MBA or other post-graduate education.

10+ years of experience within financial services and/or a top-tier consulting organization.

Knowledge of retirement services, workplace financial services, financial markets, or fee-based investment advisory businesses.

Experience leading market research, client research, scenario planning, and competitive intelligence programs.

Strong visual storytelling and PowerPoint presentation skills.

Demonstrated growth mindset, intellectual curiosity, and ability to lead through influence.

Experience supporting executive leadership teams, strategic planning processes, or Chief of Staff responsibilities.

In addition to the salary range, this role is eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance