Bilingual Employee Relations Specialist (English/Spanish)

Denver, Colorado, We are recruiting for a mission-driven Bilingual Employee Relations Specialist (English/Spanish) to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in-it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department HR Administration This position is expected to be full-time onsite at our Employee Resource Center. Join a dynamic HR team where collaboration isn't just a buzzword - it's how we work every day. As part of our close-knit group of Employee Relations Specialists and HR Business Partners, you'll be surrounded by supportive colleagues who share knowledge, tackle challenges together, and celebrate each other's successes. Here, your voice matters and your expertise is valued. We're more than just coworkers; we're strategic partners who learn from each other while contributing to our organization's success. Beyond the role itself, you'll find an environment where we prioritize strong leadership, a positive employee experience, and exceptional care and service for our patients and community. In this role, you'll be a trusted, accessible resource for employees, helping them navigate workplace concerns and connecting them with the support they need. If you're passionate about helping people, resolving challenges, and making a meaningful difference in the employee experience, we'd love to talk with you. Job Summary Serves as a primary first contact for employee relations matters. This includes performance management, unemployment claims, and general concerns or questions. This role is responsible for supporting a positive workplace culture by providing guidance on sensitive or high-risk issues with a people-centric focus, while also ensuring adherence to policy and employment law. While working with some independence, operates under direct oversight and supervision. Supports routine cases and situations. Provides primary administrative support for ER teams, such as Rewards and Recognition program management. Essential Functions : Employee Relations Consultation: Serves as a primary onsite point of contact for employees seeking Employee Relations assistance at the Employee Resource Center. Conducts intakes with employees and leaders on basic employee relations matters. Assists in resolution of employee concerns and conflicts, providing timely guidance and resolving routine matters when appropriate. Uses effective communication, active listening, and de-escalation techniques to support employees navigating sensitive or difficult workplace situations. Manages and maintains accurate case files with appropriate documentation. Compiles and prepares reports on Employee Relations volumes, trends, and key metrics. Under general supervision, provides guidance on corrective action/Accountability Based Performance (ABP). Coaches leaders and employees through standard performance management processes. (60%) Program Administration & Compliance: Coordinates, supports, and ensures compliance to various programs and initiatives. Prepares and processes unemployment responses. Maintains required employment postings and notices. Supports employee engagement initiatives. Supports survey and audit preparation. (20%) General HR Support: Provides general HR information and policy guidance to employees and leaders. Creates employee documentation for standard situations. Supports onboarding and exit processes as needed. Assists with records maintenance and compliance. Identifies potential process improvements. Supports organizational change initiatives. (20%) Education : Bachelor's Degree Bachelor's degree or equivalent experience (Required) Work Experience : 1-3 years Of progressive experience in Human Resources with focus on employee relations (Required) Licenses : Knowledge, Skills and Abilities : Bilingual - Spanish/English (Required) Strong investigation and documentation skills. Strong customer service skills Working knowledge of employment law and HR best practices. Excellent communication and interpersonal abilities. Demonstrated ability to maintain confidentiality. Critical thinking skills. Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel). Experience with HR Information Systems. Shift Work Type Regular Salary $59,100.00 - $85,700.00 / yr Benefits At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you. Here is a small list of our benefit programs: Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays 100% paid parental leave up to 6 weeks Immediate eligibility for retirement plans with employer contribution up to 9.5% Generous medical, dental, vision plans in addition to employer paid disability and life insurance. Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center Free RTD EcoPass (public transportation) Childcare discount programs & exclusive perks on large brands, travel, and more Tuition reimbursement & assistance Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways Professional clinical advancement program & shared governance Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer About Denver Health Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation. As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.