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Position Summary

The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.

Responsibilities

Supervise leasing and maintenance activities to ensure compliance with company policy

Analyze performance and trends to develop and implement monthly marketing plan

Trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned community. This includes new employee orientation and training, ongoing formal and informal performance evaluation, review and approval of time-sheets, instructing and advising on-site staff of employee procedures and guidelines

Provide excellent customer service while maintaining the highest standards for resident service

Assist in preparation of budget, and adherence to approved budgets

Complete month-end and year-end reporting as required

Provide narrative of all monthly budget variances +/- 10% per line item

Ensure that property operations are compliant with all applicable regulatory requirements

Education and Experience

Three-plus years of related multi-family property management experience

2+ years in affordable housing experience is preferred

Experience with the following programs a plus: PFC, AMI, Income Restricted, Senior 55+/62+

Experience with Onesite software a plus

Strong leadership and management skills are essential

Qualifications

Physical Requirements:

May be required to sit for extended periods of time while working at a desk

May be required to climb stairs

Must be able to read documents, computer screens and data

Must be able to hear and understand verbal communications in person and over the phone or computer

May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds

Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements

The office is an open setting which may include bright lights, constant noises and distractions

A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs

This job title is associated with Property Manager, Apartment Manager, Business Manager, and Multi-Family Manager.