Operations Specialist

Aveanna Healthcare is growing!!

We are seeking an Operations Specialist to join our dynamic team in Colorado Springs!

This is a full-time opportunity, working Monday through Friday, 8:00am to 5:00pm.

Pay Rate: $20-22/HR DOE

The Operations Specialist is responsible for providing top level customer service to internal and external clients as it relates to branch location’s clinical operational support activities.

Essential Job Functions • Payroll Activities: o Weekly time sheets entries for caregiver staff visits which generates billing o Audit weekly payroll reports and make timely payroll adjustments when necessary o Process and close payroll each week according to guidelines o Prepare and ensure timesheets and nursing notes for corporate billing department are processed according to guidelines o Prepare and maintain payroll files o Review and audit weekly net profit reports and communicate discrepancies to management in a timely manner o Be primary point of contact for location caregiver payroll inquiries o Establish an open line of communication and positive relationship with the Corporate Payroll department • Personnel Activities: o Assist with caregiver onboarding activities; may be asked to assist with recruiting activities o Ensuring all caregiver personnel files are secure, accurate and complete o Verification and maintenance of caregiver credentials (licenses and certifications) o Creating and providing monthly evaluation and skills report to Director(s) o Coordinate with Corporate Risk Management and Leave of Absence Specialists on all worker compensation claims and return to work coordination activities o Coordinate with People Services on all unemployment claims o Be primary point of contact for caregiver questions relating to company benefits, policies, procedures, education • Caregiver Coordination Activities: o Establish and maintain an orientation schedule for caregiver staff o Maintain accurate and up to date contact list of all active caregivers, including mailing log o Review and confirm weekly schedules according to branch location guidelines o Mail monthly schedule to patient’s home each month according to branch location guidelines • Office Support Activities: o Scanning and/or filing of documentation and records o Assist in answering of incoming calls and ensuring accurate messages are taken and given to the appropriate staff member o Mail distribution to appropriate staff member or department o Process invoices according to branch location guidelines o Office supply orders o Preform special projects as needed

Requirements • High school diploma or GED • Proficient typing skills • Proficient Microsoft Office skills

Preferences • Payroll and/or human resources experience • Private duty, home care or health care company experience • Advanced Microsoft Excel skills • Two (2) years general office experience

Other Skills/Abilities • Must maintain company and employee confidentiality at all times • Must maintain professional boundaries at all times • Ability to remain calm and professional in stressful situations • Attention to detail • Time Management • Effective problem-solving and conflict resolution • Excellent organization and communication skills

Physical Requirements • Must be able to speak, write, read and understand English • Occasional lifting, caring, pushing and pulling of up to 25 pounds • Must be able to lift 50 pounds • Prolonged walking, standing, bending, kneeling, reaching, twisting • Must be able to sit and climb stairs • Must have visual and hearing acuity

Environment • Performs duties in an office environment during agency operating hours • Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

Other Duties • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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