Senior Implementation Manager, Customer Success
Rippling
Austin, TX · Posted November 3, 2026
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Where Austin, TX ranks
Where Austin, TX placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for professional services pay after cost of living$168k · of 25
- #1Cities with the most jobs that do not need a four-year degree in the Southwest493 jobs · of 38
- #1Best cities for pay after cost of living in the Southwest$168k · of 15
- #1Best cities for pay after cost of living in Texas$168k · of 8
- #1Best cities for software and engineering jobs in the Southwest1,931 openings · of 33
- #1Best all-round cities for mid-career professionals in the Southwest92 / 100 · of 15
Rankings about customer success jobs
- Best cities for customer success jobs #1 New York (367 openings)
- Employers with the most customer success jobs #1 Gallagher (167 roles)
Customer Success jobs · Top Customer Success employers · All rankings
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Rippling is seeking a seasoned customer success leader to head the Implementation team in Austin. You will coach a group of 6-8 Implementation Managers, hire and onboard new managers, and resolve high-priority customer escalations to ensure strong relationships. You will...