Manager, Customer Marketing
Ferrara Candy
Chicago, IL · Posted October 17, 2026
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Where Chicago, IL ranks
Where Chicago, IL placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for government pay after cost of living$146k · of 18
- #1Cities with the most jobs that do not need a four-year degree in the Midwest684 jobs · of 51
- #1Cities with the most jobs that do not need a four-year degree in the Great Lakes684 jobs · of 36
- #1Best cities for software and engineering jobs in the Midwest1,140 openings · of 59
- #1Best cities for software and engineering jobs in the Great Lakes1,140 openings · of 48
- #1Best all-round cities for mid-career professionals in the Midwest80 / 100 · of 20
Rankings about marketing jobs
- Best cities for marketing jobs #1 New York (1,754 openings)
- Best cities for marketing pay after cost of living #1 San Jose ($204k)
- Most requested AI skills in marketing jobs #1 AI tools in daily work (10.8%)
- AI tools named most often in marketing jobs #1 ChatGPT (1.2%)
- Employers with the most marketing jobs #1 Amazon (219 roles)
How AI is used in this kind of work
Among marketing managers, AI is already used for a large share of the tasks. Measured exposure for marketing managers: 32% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
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About the job
Work Location: Chicago
Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for: effective communication including during in-person meetings, strong supervision, real-time problem-solving, and participation in cross-functional initiatives.
Want to make an impact?
The Manager, Customer Marketing partners across functions to develop and execute customer marketing plans for the assigned Channel. The manager will be a functional extension of the Sales & Brand teams that effectively executes key business initiatives with the goal of enabling the sales force to deliver profitable and sustainable sales growth. This role is integral to the channel’s participation in Integrated Commercial Planning (ICP), a process that ensures the development of strategic, actionable, and aligned business plans. The role requires strong prioritization and stakeholder management to support delivery of channel growth targets.
Partnership with brand teams will include but not be limited to representing the channel on innovation teams and works cross-functionally to develop and execute channel plans for the assigned channel(s) in support of brand strategy.
Ways you will make a difference
Collaborate with multiple internal cross-functional groups (e.g., Marketing, Finance, Revenue Management, Category Management, Sales Planning, Commercialization team) to execute brand and customer initiatives
Engage with Marketing and Category Leadership to provide the voice of sales in strategic initiatives
Engage with Customer teams to develop an understanding of what is needed on-going to support success of sell-in and performance with the customer
Identify and propose customer-specific product opportunities, building the business case and partnering with the Commercialization team through launch
Translate national shopper marketing campaigns to customer specific programs; manage the development and execution of campaigns, promotions, and innovation to support business growth within each channel of distribution
Manage the assigned customer marketing budget, aligning spend with account plans
Evaluate and recommend go/no-go action based on the viability of a strategic initiative
Develop a deep understanding of markets and consumers and apply that understanding to developing plans and strategies
Handle multiple initiatives simultaneously and work under pressure to meet deadlines
Perform special projects as required
Skills that will make you successful
Business acumen with strong analytical skills and demonstrated technical competence
Ability to excel in fast paced high pressure environment
Positive attitude with intellectual curiosity and eagerness to learn
Analytical problem solver
Comfortable pushing others with diplomacy
Strategic thought leader
Effective communicator
Building strong cross functional relationships
Resilient / Adaptable
Soft skill of influence
Strong interpersonal relationships
Organized and able to prioritize work effectively
Personal courage to raise respectful tension
Self-sufficient as well as a strong team player with a developed sense of ownership
Commercial understanding of marketing, sales, and operational strategy, planning and budgetary issues
Willingness to travel as needed
Experiences that will support your success
Minimum Bachelor's degree, preferably in Business, or Marketing related field
Minimum 5 years of marketing, sales, or business experience, or equivalent combination of education and experience in the CPG industry required
Syndicated data experience (IRI, Nielsen, loyalty databases, customer specific, etc.) High competency in examining data, managing complex data sets, and analytical problem-solving
Relevant project management or consulting work is preferred
Experience and skill presenting concepts to multiple audiences, including senior leadership
What We Offer
At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at https://flimp.live/Ferrara-Benefits-Resource-Center
Compensation
The salary range for this role is $112,283 - $157,196 annually.