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Onboarding

About the job

Overview

Location: Greater Dallas/Fort Worth Area Reports To: Olivia Reilly (Mountz)

Position Overview

The Applications Engineer will serve as a key technical resource for Mountz customers, helping solve complex fastening, assembly, electromechanical, and factory integration challenges.

This is a hands-on application engineering role with significant opportunity to grow. The ideal candidate will have strong technical expertise, curiosity, and the ability to work directly with customers, sales, product management, marketing, and engineering teams. As the Applications Engineering function continues to grow, this individual will have the opportunity to take on increasing leadership responsibility and potentially grow into an Applications Engineering Manager role in 1-2 years based on abilities.

The successful candidate will be both a technical problem solver and a trusted partner to customers, helping them successfully implement Mountz solutions in real world manufacturing environments.

Responsibilities

Key Responsibilities

Customer & Applications Engineering

Provide hands on technical support to customers throughout the sales, integration, and post sales process.

Troubleshoot complex fastening, electromechanical, and factory integration challenges.

Support customers with application design, product selection, configuration, and implementation.

Participate in customer visits, demonstrations, trials, and technical presentations.

Support the integration of Mountz products into manufacturing work cells and production environments.

Identify customer needs and translate them into practical technical solutions.

Serve as a technical escalation point for complex application issues and train sales on the solution.

Technical Expertise

Apply knowledge of fastening and assembly processes to solve customer manufacturing challenges.

Troubleshoot and support systems involving:

PLCs and factory controls

Electromechanical systems

Servo motors and motion profiles

Industrial sensors

Pneumatic systems and logic

MES and work-cell controls

Software and communication protocols

Assist customers with process documentation, system configuration, and implementation.

Ensure solutions meet applicable safety, quality, and compliance requirements.

Cross Functional Collaboration

Partner closely with Sales to identify opportunities and develop technically sound solutions.

Work with Product Management and Marketing to communicate customer needs, application trends, and competitive insights.

Provide technical feedback to influence product development, usability, and serviceability.

Collaborate with engineering and development partners to ensure Mountz products integrate effectively into customer factory environments.

Create and contribute to application notes, technical documentation, training materials, and demonstrations.

Continuous Improvement & Team Development

Help establish and improve Applications Engineering processes, tools, and best practices.

Contribute to the development of technical training programs and onboarding materials for future Applications Engineers.

Share technical knowledge and mentor other engineers as the team grows.

Identify opportunities to improve the consistency, scalability, and effectiveness of Mountz's customer-facing technical support.

Growth Opportunity

This position is designed for an application engineer who wants to grow beyond an individual contributor role.

As the Applications Engineering organization expands, the successful candidate will have opportunities to:

Take ownership of strategic applications initiatives.

Mentor and train newer Applications Engineers.

Lead customer integration projects and technical programs.

Help establish Applications Engineering processes and KPIs.

Take on increasing responsibility for team coordination and development.

Potentially grow into an Applications Engineering Manager role as the organization and business needs evolve.

Prior management experience is not required . Demonstrated technical leadership, initiative, communication skills, and the ability to develop others will be highly valued.

Qualifications

Bachelor's degree in Mechanical, Electrical, Manufacturing, Industrial Engineering, or a related technical field.

5+ years of experience in manufacturing, industrial automation, fastening, assembly, or a related engineering environment.

Experience integrating equipment, tools, or devices into manufacturing or factory systems.

Strong understanding of:

PLC systems

Electromechanical systems

Servo motors, motion profiles, and controls

Industrial sensors

MES systems and work-cell controls

Manufacturing processes and documentation

Strong technical troubleshooting and problem-solving abilities.

Experience with fastening and assembly processes strongly preferred.

Excellent communication and interpersonal skills with the ability to work directly with customers.

Ability to manage multiple projects and priorities in a fast-paced environment.

Demonstrated interest in mentoring, technical leadership, and career growth.

Preferred: Professional proficiency in Korean or Spanish.

What You'll Bring

We're looking for someone who is:

Technically curious and enjoys figuring out how things work.

Customer-minded and comfortable working directly with manufacturing teams.

Hands-on and willing to get into the details when solving problems.

Collaborative and able to work across Sales, Marketing, Product, and Engineering.

A natural leader who wants to develop others and take on greater responsibility over time.

Entrepreneurial and excited to help build something rather than simply inherit an established process.

Benefits

Opportunity to build deep technical expertise while developing leadership skills.

Clear potential career path into Applications Engineering leadership.

Opportunity to work directly with leading manufacturing customers.

Comprehensive Insurance Benefits: Medical, Dental, and Life Insurance (100% employer-paid premium for employee coverage).

Employee Assistance Program, Flexible Spending Account, and 401(k).

Paid time off.

Training and career growth opportunities.

Financial stability from an established Silicon Valley company with a strong reputation and employee retention.

Additional Details

Travel: Approximately 30% around the Dallas/Fort Worth area.

Career Path: Applications Engineer → Senior Applications Engineer → Applications Engineering Manager