The  Health Practice  of  Oliver Wyman  strives to be the consulting firm of choice for clients and employees, and to be recognized as the premier health actuarial consultancy by fostering the power of ideas to lead our industry, consistently helping clients achieve their strategic objectives, and gaining trusted advisor status.  The practice seeks to inspire a team-oriented culture which fosters free flowing ideas, values diversity, and allows for challenges to the status quo. Its colleagues are proud to perform exciting, diverse, and leading-edge work.

Our vision is to discover what lies beyond the obvious, achieve breakthroughs for our clients, and persist as an industry leader. Our mission is to be the leader in the integration of actuarial science, data science, and information technology to solve our clients’ most demanding challenges. We combine traditional actuarial principles with non-traditional solutions and communicate honestly and independently. We believe that diverse perspectives and approaches are business imperatives, and these can only stem from a diverse group of people. Investing in our people and local communities while delivering unequaled value to our clients is core to our mission at Oliver Wyman.

Job description

Oliver Wyman’s Health Practice is seeking a Manager/Senior Manager, Business Analyst to support complex technology, data, and business initiatives across the health insurance and healthcare sectors.

The Manager/Senior Manager, Business Analyst will partner with Product Owners, actuaries, consultants, technology teams, and clients to translate business needs into practical solutions. This role will lead initiatives from discovery through implementation, manage requirements and backlogs, support Agile delivery, and ensure solutions deliver measurable value.

The ideal candidate has strong business analysis and project delivery experience, excellent communication skills, and knowledge of health insurance, healthcare, actuarial consulting, or related financial services.

Responsibilities

Partner with Product Owners, consultants, clients, and technology teams to define objectives, roadmaps, and delivery priorities.

Lead requirements gathering, stakeholder interviews, workshops, process analysis, and solution design.

Develop business requirements, process flows, user stories, functional requirements, and acceptance criteria.

Translate complex business, actuarial, operational, and regulatory needs into clear direction for delivery teams.

Manage and refine product backlogs, ensuring features and user stories align with business priorities.

Facilitate Agile ceremonies, including planning, backlog refinement, showcases, and retrospectives.

Support initiatives involving health insurance, healthcare analytics, pricing, product development, reserving, risk management, regulatory matters, and strategic planning.

Collaborate with System Analysts, developers, actuaries, data scientists, and quality assurance teams.

Support user acceptance testing, business validation, implementation readiness, and stakeholder sign-off.

Track scope, risks, issues, dependencies, and decisions across multiple workstreams.

Present recommendations, options, and trade-offs to senior stakeholders.

Mentor junior Business Analysts and contribute to continuous improvement of delivery practices.

Build strong relationships with clients, colleagues, and industry stakeholders.

Qualifications

Bachelor’s or master’s degree in Business, Actuarial Science, Mathematics, Statistics, Finance, Information Systems, or a related field.

7+ years of experience in business analysis, product delivery, consulting, healthcare, health insurance, actuarial services, or a related field.

Experience leading business analysis activities from discovery through implementation.

Experience working in an Agile environment, including Scrum or Kanban.

Strong knowledge of requirements gathering, process modeling, user stories, acceptance criteria, backlog management, and user acceptance testing.

Experience working with Product Owners, technology teams, business stakeholders, and senior leaders.

Knowledge of health insurance, healthcare, employee benefits, actuarial consulting, or the broader insurance industry preferred.

Strong analytical, critical-thinking, problem-solving, project management, and organizational skills.

Excellent written, verbal, facilitation, presentation, and stakeholder management skills.

Ability to work independently, manage competing priorities, and make sound decisions with limited direction.

Advanced proficiency in Microsoft Excel and PowerPoint; experience with Visio, Access, Jira, or Azure DevOps preferred.

Experience with SQL, R, SAS, VBA, Python, or another programming language is a plus.

Why Work for Us

The Actuarial Practice of Oliver Wyman seeks to invest in its people by fostering a safe and inclusive environment, respecting and welcoming different perspectives, promoting an ownership culture, providing opportunities for individuals to develop their personal brand, and celebrating successes and rewarding performance.

There are employee groups for: the LGBT+ community, racially and ethnically diverse employees, women, family life, introverts and veterans of military service at Oliver Wyman.

In addition to competitive benefits, the Practice is dedicated to the success of actuarial students in their pursuit to become credentialed actuaries. Oliver Wyman offers a competitive study program which includes paid time off for exam study and exam day, financial support for materials, reimbursement of exam costs and salary increases subsequent to passing exams. Financial incentives such as first-time pass bonuses are provided in addition to the generous salary increases. The Practice’s managers understand the demands and dedication required to pass actuarial exams and are supportive and flexible with the actuarial students’ work loads.

Oliver Wyman offers a performance-based pay program that rewards colleagues for the contributions they make to our business results, including year-end bonuses based on personal and corporate performance. We also offer an impressive array of benefits. Explore all the benefits offered at US Benefits | Marsh.

For more information, please visit our website at www.oliverwyman.com/actuaries.

Marsh and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $140,000- $180,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis.

In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

The Actuarial Practice of Oliver Wyman, a Marsh business, advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casualty.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you require an accommodation during the application or interview process, please let us know by contacting reasonableaccommodations@marsh.com

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.