Staff Assistant III (Government Relations & Public Policy)

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

To directly support the SVP of Advocacy and Strategic Partnerships and to assist the department leadership team in analyzing and evaluating the activities of the department/division, to coordinate actions that cross division lines and to provide administrative support. Lead complex/difficult and moderately varied tasks of considerable latitude and impact.

Collect, prepare and maintain data for analysis, reports and reference

Coordinate and prepare agendas for meetings, events and presentations

Coordinate travel arrangements, prepare authorizations and review expense reports

Monitor, field and direct phone calls; document as required

Order supplies/services and reconcile invoices

Partner with leadership to coordinate, execute and maintain programs and initiatives

Prepare and submit budget requirements for Annual Financial Plan (AFP)

Proofread and edit content for standardization to ensure clarity and accuracy

Remain abreast of corporate business plans and marketing efforts

Stay abreast of current events

Research and evaluate operational issues, inquiries and/or complaints

Review internal studies and surveys to provide summaries to leadership

Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units

Plan, develop, implement and maintain new and existing programs, campaigns and special offers

Recommend and implement technical/electronic enhancements to improve administrative operations

Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results

Perform other duties as assigned

Ability to maintain confidentiality and demonstrate integrity

Ability to work independently and in a team environment

Experience in independently managing or administering a function or project

Extensive experience in performing clerical or administrative duties/responsibilities

Advanced knowledge of expense tracking, budget preparation and administration

Advanced database and presentation software skills

Advanced organizational, planning and time management skills

Advanced research, analytical, and problem solving skills

Advanced skill communicating with all levels within an organization

Advanced skill exercising initiative and using good judgment to make sound decisions

Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully

Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely

Advanced verbal and written communication skills

Advanced word processing and spreadsheet software skills

Expert administrative support skills, methods and procedures

Desired Qualifications

Associate's Degree in Business Administration or in a related field

Working knowledge of Navy Federal products, services, programs, policies and procedures

Additional Information

Hours:

Monday - Friday, 8:00AM - 4:30PM Hybrid, 4 days onsite

Location:

820 Follin Lane, Vienna, VA 22180

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.