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Client Account Manager/CSR

Brown & Brown

Orlando, FL · Posted October 28, 2026

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About the job

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Hull & Company is seeking a C lient Account Manager/CSR to join our team in Orlando, FL

Reporting to the department leader, individual whose primary responsibility is to service customer accounts.

How You Will Contribute:

Set up New and Renewal client records

Bind New and Renewal policies

Issue policies as necessary

Follow up for missing file documentation (loss runs, applications, etc.)

Review applications

Issue, Invoice and Process endorsement, cancellations, reinstatements and non-renewals

Order loss control reports, follow up for compliance of recs

Compliance with Quality Control guidelines.

Other activities, duties and projects as assigned

Skills & Experience to be Successful:

Required

High School or equivalent education

Proficient with MS Office Suite

Exceptional telephone demeanor

Ability to maintain a high level of confidentiality

2-20 License (within 90 days of employment)

Preferred

Associate's degree

Experience with excess and surplus lines underwriting agency or company a plus

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement

Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services

Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.