Commercial Initiatives Product Manager - Payments - Vice President

Lead the design and execution of high-priority strategic initiatives for Merchant Services, with a flagship mandate to stand up a new Deal Desk capability for the commercial organization. In this role, you will operate as a trusted thought partner to commercial leadership, translating the Merchant Services Commercial Group's strategic initiatives into structured workstreams, building the frameworks and governance needed to scale the commercial function, and driving execution across a portfolio of special projects.

As VP, Commercial Initiatives within Merchant Services (Payments), you will be directly impacting the pipeline and Deal Desk effort across a core group of Managing Directors within Merchant Services, acting as a hands-on partner who removes friction, surfaces the right data, and ensures the initiative serves their day to day commercial reality, not just a top-down mandate.

Job responsibilities

Lead the design and stand up of the Deal Desk, including defining scope, workflow, governance, and decision criteria; building the operating model from the ground up in partnership with Pricing, Risk, Legal, and Finance.

Serve as a hands on, servant leader partner to key Managing Directors across Merchant Services whose businesses are directly impacted by the pipeline and Deal Desk effort, proactively understanding their priorities, pressure points, and workflows to ensure the initiative is built with them, not just for them.

Own a portfolio of special projects on behalf of the MS Commercial Group, translating ambiguous strategic initiatives into structured workstreams with clear objectives, milestones, owners, and success metrics.

Build governance and operating frameworks that scale with the commercial organization (e.g., intake processes, escalation paths, decision rights, prioritization criteria), incorporating direct input from MD stakeholders.

Drive cross functional alignment across Coverage, Pricing, Risk, Legal, Finance, and Technology, ensuring initiatives are properly resourced, sequenced, and delivered.

Act as a senior thought partner to commercial leadership, shaping strategy, surfacing risks/opportunities, and recommending paths forward on high visibility initiatives.

Develop executive level communications and materials (strategy decks, business cases, steering committee updates) that clearly convey progress, decisions needed, and outcomes for both commercial leadership and impacted MDs.

Identify new opportunities for commercial effectiveness, proposing and leading additional initiatives as the function matures.

Required qualifications, capabilities, and skills

7+ years of experience or equivalent expertise in commercial strategy, business management, deal structuring/deal desk, product/commercial operations, or strategic program leadership, ideally within Payments or financial services.

Demonstrated ability to build a function or capability from scratch, including defining process, governance, and stakeholder workflows.

Strong track record advising and influencing senior stakeholders (e.g., Managing Directors, business heads) with sound judgment, discretion, and executive presence, including in a service oriented, non direct authority capacity.

Proven experience leading complex, cross functional initiatives with multiple stakeholders and competing priorities.

Excellent written and verbal communication skills, with experience producing executive ready strategic materials.

Advanced proficiency in Microsoft Excel and PowerPoint (and strong Word skills).

Preferred qualifications, capabilities, and skills

Direct experience with deal desk, deal structuring, or pricing approval workflows in a commercial or sales organization.

Familiarity with pipeline governance and prioritization frameworks within a coverage led commercial environment.

Experience operating in Payments or Merchant Services, or adjacent commercial banking/coverage functions.

Track record of standing up new teams or functions and scaling processes as organizations grow, with a collaborative, service minded leadership style.

Comfort partnering with Risk, Legal, and Finance stakeholders to build compliant, scalable commercial processes.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion. Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics