Manager, Healthcare Services People Partners

Company Overview

More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.

About the Role

The Mgr HCS People Partners is the leader of People Partnerships for Healthcare Services in our growing healthcare divisions. The Mgr HCS People Partners works closely with HCS leaders to support them in making people-related decisions developing tailored learning and development opportunities improving policies and procedures and managing high-level associate relations. The Mgr HCS People Partners will oversee the onsite HR Generalists at the Pharmacies and will lead them to drive culture best practices and all other people strategies to help drive business outcomes. This position requires an extremely perceptive professional capable of relating to individuals at all levels within the organization providing comprehensive HR guidance to advance business priorities. This role will build credible relations with business leaders to drive effective decision-making and organizational success.

Supervisory Responsibilities:

This position has direct supervisory responsibilities.

Essential Duties and Responsibilities:

Leads the strategic partnerships with HCS Business leaders

Serves as a coach and mentor for other positions in the department

Partners with HCS leadership on strategic business planning advising on supportive HR and organizational strategies and decisions and analyzing data to develop solutions programs and policies

Attends operational meetings and holds regular meetings with key business partners

Detects and diagnoses HR-related issues within the HCS business using data internal policy and knowledge of industry best practices

Administers various human resource plans and procedures

Assures company policies are administered fairly and consistently throughout the area of responsibility communicating and executing on necessary changes

Works closely with management and associates to improve work relationships build morale and increase productivity and retention

Assists associate relations functions including support and counseling regarding personnel and job-related conflicts problem solving and dispute resolution investigations and managing associate performance issues review and assessment of termination requests

Provides guidance and input on business unit restructures workforce planning forecasting and succession planning

Prepares and analyzes data reports for departments as necessary including monthly HR Business Reviews and various associate surveys

Identifies training needs for business units as well as individual executive coaching opportunities

Upholds compliance with federal and state regulations related to employment and Safety standards

Manages various HR projects throughout the year

Conducts additional trainings with business units as needed

Skills/Abilities:

Demonstrated relationship management; consultative and coaching skills

Excellent verbal and written communication skills, with the ability to influence and build credibility across all levels of the organization

Ability to maintain confidentiality

Ability to make sound decisions and solve problems while working under pressure

Demonstrated sound judgement, initiative, and the ability to manage competing priorities in a fast-paved environment

Strong organizational and time management skills

Education and Experience:

Minimum of Bachelor’s degree or equivalent required

5+ years of progressive HR partnership experience required

3+ years of proven supervisory or leadership experience preferred

UKG experience preferred

HR certification preferred (e.g.SHRM-CP SHRM-SCP PHR or SPHR)

Knowledge of current legal requirements related to day-to-day management of associates, reducing legal risks and ensuring regulatory compliance

Strong knowledge of federal, state and local employment laws, regulatory compliance, and best practeces in employee relations to minimize organizational risk.

Physical Requirements:

Work is performed indoors with potential for exposure to safety and health hazards related to office work

Periodic travel to other office and operational sites both in and/or out of State (KS, PA, IN)

The noise level in the work environment is usually moderate

Prolonged periods of sitting at a desk and working on a computer

SelectQuote Core Values:

S ervice: We create positive customer experiences.

E ntrepreneurship: We create innovate & take risks.

L eadership: We build & invest in high-performing teams.

E mpowerment: We embrace a changing environment.

C ourage: We challenge the status quo & drive continuous improvement.

T eamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

At this time SelectQuote does not hire applicants who solely possess temporary work visas requiring employer sponsorship of any kind including but not limited to OPT, H-1B, L-1, O-1, TN, F-1, J-1, E-3, etc.

SelectQuote Insurance Services does not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Our Benefits

The Compensation for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

We are proud to offer the following benefits:

Competitive Medical, Dental, and Vision Insurance

HSA/FSA

Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability

Voluntary Life Insurance for Self, Spouse and Dependent

Company-paid Basic Life Insurance and Long Term Disability

Retirement plan and Employer match contribution with Profit Share

Tuition Reimbursement program

Company perks and Discount program

Engaging Wellness and Financial Education Resources

Employee Assistance Program

Incentive Plans

Base Salary Minimum

$95,000

Base Salary Maximum

$110,000

More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.

The Mgr HCS People Partners is the leader of People Partnerships for Healthcare Services in our growing healthcare divisions. The Mgr HCS People Partners works closely with HCS leaders to support them in making people-related decisions developing tailored learning and development opportunities improving policies and procedures and managing high-level associate relations. The Mgr HCS People Partners will oversee the onsite HR Generalists at the Pharmacies and will lead them to drive culture best practices and all other people strategies to help drive business outcomes. This position requires an extremely perceptive professional capable of relating to individuals at all levels within the organization providing comprehensive HR guidance to advance business priorities. This role will build credible relations with business leaders to drive effective decision-making and organizational success.

Supervisory Responsibilities:

This position has direct supervisory responsibilities.

Essential Duties and Responsibilities:

Leads the strategic partnerships with HCS Business leaders

Serves as a coach and mentor for other positions in the department

Partners with HCS leadership on strategic business planning advising on supportive HR and organizational strategies and decisions and analyzing data to develop solutions programs and policies

Attends operational meetings and holds regular meetings with key business partners

Detects and diagnoses HR-related issues within the HCS business using data internal policy and knowledge of industry best practices

Administers various human resource plans and procedures

Assures company policies are administered fairly and consistently throughout the area of responsibility communicating and executing on necessary changes

Works closely with management and associates to improve work relationships build morale and increase productivity and retention

Assists associate relations functions including support and counseling regarding personnel and job-related conflicts problem solving and dispute resolution investigations and managing associate performance issues review and assessment of termination requests

Provides guidance and input on business unit restructures workforce planning forecasting and succession planning

Prepares and analyzes data reports for departments as necessary including monthly HR Business Reviews and various associate surveys

Identifies training needs for business units as well as individual executive coaching opportunities

Upholds compliance with federal and state regulations related to employment and Safety standards

Manages various HR projects throughout the year

Conducts additional trainings with business units as needed

Skills/Abilities:

Demonstrated relationship management; consultative and coaching skills

Excellent verbal and written communication skills, with the ability to influence and build credibility across all levels of the organization

Ability to maintain confidentiality

Ability to make sound decisions and solve problems while working under pressure

Demonstrated sound judgement, initiative, and the ability to manage competing priorities in a fast-paved environment

Strong organizational and time management skills

Education and Experience:

Minimum of Bachelor’s degree or equivalent required

5+ years of progressive HR partnership experience required

3+ years of proven supervisory or leadership experience preferred

UKG experience preferred

HR certification preferred (e.g.SHRM-CP SHRM-SCP PHR or SPHR)

Knowledge of current legal requirements related to day-to-day management of associates, reducing legal risks and ensuring regulatory compliance

Strong knowledge of federal, state and local employment laws, regulatory compliance, and best practeces in employee relations to minimize organizational risk.

Physical Requirements:

Work is performed indoors with potential for exposure to safety and health hazards related to office work

Periodic travel to other office and operational sites both in and/or out of State (KS, PA, IN)

The noise level in the work environment is usually moderate

Prolonged periods of sitting at a desk and working on a computer

SelectQuote Core Values:

S ervice: We create positive customer experiences.

E ntrepreneurship: We create innovate & take risks.

L eadership: We build & invest in high-performing teams.

E mpowerment: We embrace a changing environment.

C ourage: We challenge the status quo & drive continuous improvement.

T eamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

At this time SelectQuote does not hire applicants who solely possess temporary work visas requiring employer sponsorship of any kind including but not limited to OPT, H-1B, L-1, O-1, TN, F-1, J-1, E-3, etc.

SelectQuote Insurance Services does not discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.